Forum Discussion
Can't join client's Team Meetings as a Guest with Mac Desktop app - web and ios client are fine
- Sep 16, 2020
Fixed!
Digging around my Mac for anything else Teams related I came across a "Teams" folder with a bunch of files and subfolders:
Users/username/Library/Application Support/Microsoft/Teams - "username" is obviously my Mac admin id.
Since I don't use Teams for anything else other than joining meetings I figured no harm moving the folder to trash - went back to a meeting link which fired up the Teams desktop app and guest access is back!
Posted in case someone else has the same issue - should be in a FAQ somewhere.
Fixed!
Digging around my Mac for anything else Teams related I came across a "Teams" folder with a bunch of files and subfolders:
Users/username/Library/Application Support/Microsoft/Teams - "username" is obviously my Mac admin id.
Since I don't use Teams for anything else other than joining meetings I figured no harm moving the folder to trash - went back to a meeting link which fired up the Teams desktop app and guest access is back!
Posted in case someone else has the same issue - should be in a FAQ somewhere.
- Sep 16, 2020I was just about to suggest that, but didn't know where on a Mac it stores local cache like PC, thanks for letting us know ;).
Also any reason why you don't just join via browser? Safari should now be supported for meetings in addition to Chrome. I mean, the video feed showing more people is the only real difference I can think of along with background blur.- mgwalkerSep 17, 2020Copper Contributor
For some reason the video quality on the Web client isn't as clear, especially when there are lots of video participants. I was just using it as a fallback when the desktop client was giving me problems.