Forum Discussion
DazzaJay
Apr 14, 2020Copper Contributor
Can't change Microsoft Teams Profile Picture (Receiving Error)
Hello! I'm having a bug with Profile Pictures. I've tried changing it many times, but I receive an error every time. What makes this stranger is I have never set a profile picture in Teams but some...
- Sep 02, 2020
driggs63 If you are using the payed version of Teams and can't change your profile image it is probably your admin that configured a policy to prevent this.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63389
Jeff Harlow
Mar 30, 2021Iron Contributor
Has only found a solution to this? Tried different browsers, teams app, iOS, etc. They cannot update their photo. I do not see a policy setting to block this under the Teams Admin Portal.
SophieAtos
May 12, 2021Copper Contributor
I'm having the same issue on my corporate paid account. I've never seen such a basic bug before on any other systems! Sort of baffles me... Please let me know if you find a solution!
- MAP151351Apr 28, 2022Copper Contributor
SophieAtos Hi I also have a phone (iPhone) but the problem is it will not let me change my profile still it says “my organization does not let me change my profile picture” but I don’t get what it means by organization? I have updated everything and tried a lot of different methods and I still can’t change it. Can it be because I use a school e mail address?
- SophieAtosJun 25, 2021Copper ContributorYes, very frustrating! However I think I found an easy fix. Would be curious to see if it works for you too: I actually tried to change my profile picture on the MS Teams version on my phone (I have an iPhone). And magically, it seems to have sorted the problem... Hope this helps! Please let me know if that solves the issue for you too. Thanks!
- HibiscusJun 25, 2021Copper ContributorSame issue. Corporate paid account but can't change the profile picture