Forum Discussion
Broken emojis, they look bad
- Jul 01, 2021
Sergio Hernandez that is very odd. I'm out of idea and would suggest raising a support ticket.
Hi StevenC365 , we don't use web version but logged in to test, looks the same , they look bad while the initial animation and then in the static image after that.
Using the web largely eliminates any weird caching behaviors we sometimes see in the client. These icons are css animations, a larger image that's made up of multiple frames that get cycled through. It's as if in your case when Teams or your browser display them it's not clearing the previous before adding the new, leaving what you see.
Are all you machines built to the same specification. Could it be they all have the same video driver with the same error? I would be suspecting something like that.
It might be worth going under Teams Settings and Disable GPU Acceleration, see if that makes a difference. if it does it really points at their being a display driver issue.
- Sergio HernandezJul 01, 2021Brass ContributorThe issue affects all our machines, different processors I5, I7 , 8thgen 10thgen and a ryzen 5 cpu, ... some machines with low profile gpus and others using integrated in the CPU ... Tested on my office machine (integrated intel uhd 630 on a 10600k cpu), and then in my home machine (10600k with nvidia 3080gpu) and same problem both, tryed to disable GPU acceleration on settings (and then restart teams) with no luck.
- StevenC365Jul 01, 2021MVP
Sergio Hernandez that is very odd. I'm out of idea and would suggest raising a support ticket.
- Sergio HernandezJul 01, 2021Brass ContributorOk, thanks for your time Steven