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youthinkityoudoit
Brass Contributor
Jan 20, 2022

3rd party software to support remote workers dialing 911

I have a customer wanting to use a 3rd party to support their remote workers dialing 911 and having their address automatically found using Teams. Dynamic E911 routing is working as expected for thei...
Microsoft Teams E911
bhough's avatar
bhough
Copper Contributor
Sep 28, 2022
Hello,
You can research Intrado as another option.

Resources

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I have a customer wanting to use a 3rd party to support their remote workers dialing 911 and having their address automatically found using Teams. Dynamic E911 routing is working as expected for their business locations, with a Ribbon SWe Lite in Azure configured to pass along ELIN. I have heard of RedSky, but not a great experience. Has anyone worked with any other companies to support remote Teams users for 911?

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I have a customer wanting to use a 3rd party to support their remote workers dialing 911 and having their address automatically found using Teams. Dynamic E911 routing is working as expected for their business locations, with a Ribbon SWe Lite in Azure configured to pass along ELIN. I have heard of RedSky, but not a great experience. Has anyone worked with any other companies to support remote Teams users for 911?

"},"Conversation:conversation:3067167":{"__typename":"Conversation","id":"conversation:3067167","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3067167"},"lastPostingActivityTime":"2022-09-28T10:16:46.749-07:00","lastPostTime":"2022-09-28T10:16:46.749-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:3067167":{"__typename":"ModerationData","id":"moderation_data:3067167","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3067167_1":{"__typename":"Revision","id":"revision:3067167_1","lastEditTime":"2022-01-20T07:25:09.527-08:00"},"ForumReplyMessage:message:3640183":{"__typename":"ForumReplyMessage","id":"message:3640183","conversation":{"__ref":"Conversation:conversation:3067167"},"author":{"__ref":"User:user:430152"},"revisionNum":1,"uid":3640183,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftTeams"},"subject":"Re: 3rd party software to support remote workers dialing 911","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3640183"},"parent":{"__ref":"ForumTopicMessage:message:3067167"},"body":"Hello,
You can research Intrado as another option.","body@stringLength":"55","rawBody":"Hello,
You can research Intrado as another option.","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-09-28T10:16:46.749-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3640183_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":999},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743778046509":{"__typename":"CachedAsset","id":"theme:customTheme1-1743778046509","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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