Forum Discussion
Jan_Steberl
Microsoft
MicrosoftNow in public preview: User-managed call queue and auto attendant greetings
Description
Microsoft Teams now supports scenarios where call queue agents or designated auto attendant users need to adjust their greetings more frequently than a typical IT helpdesk could handle....
This is a really great start. Any plans to allow administration of other settings? Some that I have seen from various customers are to change the phone number that an AA is forwarding calls to and changing business hours for CQs.
