What´s new for IT Admins in Microsoft Teams
Published Jul 10 2018 09:36 AM 30K Views

In April we announced a new Microsoft Teams and Skype for Business Admin Center to give tenant admins a single place to manage all aspects of the service. Based on your feedback, we have now started to rollout additional functionality and to migrate further settings to make the new Admin Center even more powerful and to enable you to manage Teams more effectively.


Easy access to the Admin Center

From the Office 365 Admin Center, you can now access the Teams & Skype for Business Admin Center more easily – As we are bringing more and more admin functionalities into the Teams & Skype for Business Admin Center, the new portal will become the main location for customers to manage Microsoft Teams and Skype for Business. To make it easier for you to access the Admin Center you can either access it now directly via the Office 365 Admin Center or via https://admin.teams.microsoft.com, for all eligible tenants. Functionalities that not been moved to the new Admin Center yet, this settings are still available in the Skype for Business Admin Center which you can also access via the left navigation menu in the new Admin Center.  

Call Analytics at your fingertips in the Admin Center


Understanding call and meeting quality for your users  – The Call Analytics Dashboard is now fully integrated into the new Admin Center to provide IT departments with a quick view on call and meeting Quality for Microsoft Teams and Skype for Business.


See call activities and quality directly integratedSee call activities and quality directly integrated


Call Analytics helps IT Pros troubleshoot call or connection problems with Microsoft Teams and Skype for Business by showing you detailed information about devices used, networks, and connectivity for calls and meetings of all users in your organization.  After selecting a specific call or meeting you can dive into the following details:

  • An overview of the devices, clients, and network connectivity for the media session.
  • An advanced view with details about the media stack and network including codec & packet loss.
  • A debug view for troubleshooting which includes every metric captured about the session.


Call detail viewCall detail view


Updates in user level policies and organization settings


Manage policies for messaging, meeting, calling and guest access in the Admin Center and via PowerShell – In addition to organization level settings we`re introducing granular user level policies that can be administered to individual users through PowerShell or in the Teams & Skype for Business Admin Center to  grant access to features on your needs.


  • User level policies available
    • TeamsMessagingPolicy
    • TeamsMeetingPolicy
    • TeamsCallingPolicy (settings only available in PowerShell)
  • Tenant/organization level settings available
    • TeamsMeetingConfiguration
    • TeamsGuestMessagingConfiguration
    • TeamsGuestMeetingConfiguration
    • TeamsGuestCallingConfiguration


Create Custom Meeting PolicyCreate Custom Meeting Policy


Teams Calling PolicyTeams Calling Policy


When will I start to see the new settings in my tenant?
This new setting will be rolled out in stages over the next coming weeks. Once the new settings are available for you, you’ll see a notification in the Teams settings section on the Services & Add-Ins page in the Office 365 Admin Center.


Migrated settings within Teams in the Office 365 Admin CenterMigrated settings within Teams in the Office 365 Admin Center


Read the documentation to learn more about the new settings:

Control the features that are available in meetings



Let us know what you think!

Try the new Admin Center features and provide feedback via
User Voice or vote for existing ideas to help us prioritize the requests. We read every piece of feedback that we receive to make sure that the Microsoft Teams admin experience meets your needs.

- Christian Schacht, senior product marketing manager Microsoft Teams & Skype for Business


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Last update:
‎Jul 24 2018 12:37 PM
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