Resources to help customers with upgrade from Skype for Business to Microsoft Teams
Published Dec 11 2019 10:16 PM 53.6K Views

Welcome to the first in a series of blog posts focused on successfully upgrading from Skype for Business to Teams. In this series, we will share resources, best practices and highlight success stories of customers to help you identify the most suitable path and develop user readiness strategies for your organization.


November was an eventful month for Microsoft Teams. During Microsoft Ignite at Orlando and Microsoft Ignite the Tour event in Paris, we shared Skype for Business to Teams upgrade guidance during numerous sessions, workshops, and 1-1 conversations. It’s been great to hear feedback from customers about their Teams experience and the upgrade resources they’ve found most helpful.


Skype for Business to Teams upgrade sessions at Ignite 2019

Ignite 2019 featured a wide range of sessions including guidance around the adoption, configuration, and optimization of Microsoft Teams. We were pleased by the amazing response in both session attendance and the thoughtful questions we received. You can check out the on-demand videos from the event, and find session replays specifically related to Teams upgrades below:

** Attend this session in person at an Ignite The Tour city near you.


Upgrade guidance available

The guidance found at includes resources, workshops, and trainings based on our end-to-end upgrade success framework. It is designed to help you plan and execute the upgrade to Teams -- whether you are just getting started with planning, already running Teams alongside Skype for Business, or ready to upgrade to Teams. Take advantage of the best practices to help you plan both technical and organizational readiness, and download the Upgrade Success Kit featuring customizable assets such as a sample project plan, user communications, feedback surveys, and more.  


Skype for Business to Teams Upgrade Workshops

Earlier this year, we launched a series of free, interactive, online Upgrade Planning Workshops designed to help you plan and implement your upgrade to Teams. Join us to familiarize yourself with our upgrade framework, gain insights for a successful user readiness strategy, and identify the right path for your organization on your journey to Teams. Register now to get started with upgrade planning!

Learn about successful upgrade journeys

Organizations across the globe have successfully upgraded from Skype for Business to Teams with thoughtful planning, and guidance from Microsoft and our partner network. Take a moment to learn how Trek Bicycles, Dentsu Aegis Network, CommScope, and Owens-Illinois have completed their transition to Teams.


Be sure to keep an eye on this blog over the coming months as we’ll continue to share resources to help you on your journey to Teams.

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