Quantifying the value of collaboration with Microsoft Teams

Published 04-23-2019 09:14 AM 22.3K Views

We recently commissioned Forrester Consulting to conduct a Total Economic Impact study of Microsoft Teams to quantify the benefits of Microsoft Teams for organizations and employees. Forrester interviewed and surveyed over 260 customers using Microsoft Teams in a wide range of industries, spanning financial services to education. 


When asked, customers cited the following as challenges they face with their collaboration tools: 


Microsoft-Teams-research-1 (1).png

Forrester study: The Total Economic Impact™ Of Microsoft Teams. 


The study revealed that by empowering employees with Microsoft Teams, businesses can reduce the costs of collaboration, accelerate decision making, and improve the customer and employee experience. 


Microsoft-Teams-research-2.pngForrester study: The Total Economic Impact™ Of Microsoft Teams. 


Key benefits for implementing Microsoft Teams 

The study uncovered 11 benefits for companies to consider as they evaluate Teams as a primary communication and collaboration tool. The top 4 benefits are: 


  • Teams reduces the total number of meetings and their duration. Online meetings conducted over Teams are reliable and of very high audio-video quality. As a result, employees spend less time addressing setup and call-quality issues, and more time interacting. The total time savings equal $6.9 million. 
  • Information workers save 4 hours per week from improved collaboration and information sharing. With Teams features like co-authoring, integrated file storage, and internal directory, information workers can effectively and efficiently collaborate in real time. The potential savings equal more than $14.3 million. 
  • Information workers save more than 1 hour per week by not having to switch between applications. Access to 3rd party and line-of-business apps inside Teams from any device benefits all workers, especially remote workers. This creates better employee cohesion and a common corporate culture across locations. The total savings are nearly $4.8 million. 
  • Having resources available online in Teams reduces downtime by 14.6%. When resources are available in one cloud-based location, downtime is reduced and complexity is lowered, making security and compliance easier. Compared to on-premise solutions, the time savings are worth $258,000 across information and Firstline Workers.  

Download the Forrester Total Economic Impact study of Microsoft Teams today and learn more about the measurable impact Teams can have for your organization. 


1 Comment
Regular Visitor

I noticed during the paste process in Microsoft word and the windows system to have the last thing copied but sometimes we want to paste a file or a penultimate sentence. Copy and paste according to time because when we copy another file it will be pasted according to the last copy.

Therefore the solution that we want when the paste will be according to the last time and then before the last and then before before the last. A minute, an hour, a day or a week, month ,which is to be arranged by date.

The second idea while writing on the word in Microsoft word

Why not write on the other side of the paper so that there is the property of the reversal of the paper in Microsoft word so that it helps while, printing On the other hand .

Because many printing machines suffer from opening the paper tray and then turn the paper to print on the other side.

So the solution is why we do not do this process in in Microsoft word in the program instead of being an external manual.


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