Enhance productivity with devices certified for Microsoft Teams
Published Jun 19 2024 08:00 AM 5,024 Views

Microsoft Teams is the hub for teamwork, enabling effortless communication and collaboration. By using devices certified for Microsoft Teams, you can elevate your meeting and calling experience. These devices are carefully tested and certified to ensure they complement the Teams environment and make every interaction more engaging and productive.

Why use devices certified for Teams?

Devices certified for Teams are specifically designed to enhance your Teams experience. Let’s explore some the benefits below:

  • Quality and Compatibility: These devices undergo thorough testing and certification to ensure they meet the highest standards of quality and reliability, delivering high-fidelity audio and HD video to ensure clear and effective communication. You can easily get started without any configuration required for these devices to work with Teams.
  • Firmware Updates: All devices support firmware updates to ensure you have access to the latest features and performance improvements.
  • Easily access Teams features: Personal peripheral devices are equipped with the Microsoft Teams button, which are designed to streamline your workflow by providing quick access to essential Teams functions. Let’s explore the functionality below:
    • Bring up the Teams App.
    • Join a Meeting.
    • Raise Your Hand within a meeting.



Optimized performance and reliable calling with phone devices certified for Teams
Certified phone devices for Teams deliver reliable and high-quality calling experiences with Teams, making it easy to make and receive calls. We’re committed to supporting reliable experiences on Teams phone devices and have made the following improvements to support uninterrupted experiences for our users. See the full list of updates here.

Simplified user experience
We continue to invest in new capabilities that create easy to use and consistent experiences for Teams phone devices users. The features below are only a few of the investments we’ve made to help users enjoy a unified experience that makes communication and collaboration easier.

  • Enhanced user Experience: We have made updates to the user interface on the Calls app, and the Dialpad, to make it easier and faster for you to navigate and access the features you need. You can now switch between the Calls app and the home screen with ease and enjoy a Dialpad-only view in both portrait and landscape modes, to avoid typing errors.
  • New call handling capabilities: We’ve introduced several new capabilities and improvements to help you manage your calls in less clicks. You can now set up call forwarding from the phone home screen, send incoming calls to voicemail, and update your caller ID to make a call on behalf of a call queue phone number.

Performance, reliability, and stability enhancements
We recognize the critical importance of device performance and reliability for our customers using certified phone devices for Teams. We are dedicated to delivering calling and meeting experiences that work when you need them and have made several investments to ensure reliable and consistent communications for our customers.

  • Improved performance and reliability: We’re continuously monitoring reliability incidents and have addressed the top issues based on customer feedback. We have made improvements to the Teams app by organizing and updating its building blocks and resources. These updates have noticeably improved app performance, making the app faster to use and load.
  • OS upgrade: In collaboration with our OEM partners, we are advancing support for Android OS 12 on phone devices, to ensure users have the latest security updates available.

While Microsoft Teams phone devices offer the most immersive Teams experience, we understand that numerous customers have prior investments in SIP devices. SIP Gateway allows these customers to utilize their existing telephony equipment as they transition to Teams Phone, ensuring that the fundamental calling features of Teams are accessible. Learn more about SIP Gateway and see the full list of supported SIP devices here.

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Last update:
‎Jun 19 2024 11:45 AM
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