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Microsoft

We have heard your feedback and are aware that enterprise and departmental leaders are working to enhance productivity and collaboration, especially across remote workforces. Microsoft Teams plays a critical role in doing this. Therefore, to support and promote strategically focused Teams enablement, we are pleased to announce the newest app template: Request-a-team.

 

Request-a-team provides a framework that automates the provisioning process based on core teams and channel options which are relevant to optimizing usage. This enables faster response time for team requests and offers a wealth of personalization options for organizations to implement repeatable best practices on team collaboration.

 

Easy to use request forms encourage and enable reuse of best practices

The Request-a-team app template leverages a Power Apps application to surface easy-to-complete forms for the collection of information such as business justification, access scope, and ownership. End users can create teams from scratch, reuse existing internal teams, and/or take advantage of publicly available templates published by Microsoft.

Figure 1 Landing Screen for team requestsFigure 1 Landing Screen for team requests

 

Figure 2 Set privacy in the first step of the wizardFigure 2 Set privacy in the first step of the wizard

 

Figure 3 Check availability of desired name and add additional detail to expose valueFigure 3 Check availability of desired name and add additional detail to expose value

 

Figure 4 Follow best practices in ownership and enable member population up-frontFigure 4 Follow best practices in ownership and enable member population up-front

 

Figure 5 Review inputs to ensure accuracy prior to submissionFigure 5 Review inputs to ensure accuracy prior to submission

 

 

Actionable dashboards and adaptive cards keep everyone in the know

Once requests are submitted, it is important to keep track of progress and to respond to those requests as approvers. The Request-a-team app template offers list dashboards (shown below) and adaptive cards to keep everyone abreast of changes. Approvers may respond to requests either from the Approve requests tab (only visible by approvers), or within preferred channels where they can easily respond using an adaptive card. These dashboards include an extra bonus feature for cloning an existing request and give approvers an alternate place to approve/deny requests.

Figure 6 List dashboard showing previous requestsFigure 6 List dashboard showing previous requests

 

Figure 7 List dashboard showing Approve requests tab (for approvers)Figure 7 List dashboard showing Approve requests tab (for approvers)

 

Figure 8 Adaptive card targeted to approver's channelFigure 8 Adaptive card targeted to approver's channel

 

 

Enable teams to hit the ground running with strategic templates

Reuse is important to scaling knowledge across the enterprise, thus Teams has always supported building teams from templates. Teams templates are pre-built definitions of a team's structure designed around a business need or project (learn more here). So, we have included this option in the Request-a-team app template in order to facilitate building teams from pre-existing internal Teams instances as well.

9.png

 

Haven’t had time to create reusable templates? No worries! Take advantage of the many tried and tested publicly released templates by Microsoft! Learn the purpose and description of each Microsoft template directly in the app by selecting one from the dropdown and checking out the description on the right.

Figure 10 List of publicly available Microsoft templatesFigure 10 List of publicly available Microsoft templates

 

Envision, Execute, and Enable

We are sure you will be delighted to discover the value of the new Request-a-team app template! This new template will empower remote workers to plan new teams based on learned best practices, to execute powerful Teams instances for productivity and collaboration, and to enable employees of all levels and skill sets to get the most out of the Microsoft Teams experience! We look forward to hearing your feedback soon.

 

Learn more about Microsoft Teams app templates here.
21 Comments
Frequent Contributor

Great to see the announcement of the Request-a-team app template for Microsoft Teams. Some questions:

  • Where can we get the Request-a-team app template?
  • Can we modify the Request-a-team app template to tailor it to our needs?
  • Does the Request-a-team app template support organizations that want to use teams with sensitivity labels created and published in the Security & Compliance Center?
Senior Member

Thought of something like this a few weeks back but I just started with a Web Form for the request, this is way-more integrated, YES very interested to see when it shows up as a template we can use and apply, TYVM.

Microsoft

@Harold van de Kamp, as far as the first two items are concerned, you can find the app in the Microsoft Teams App Template article below. You will be pointed to a GitHub repository, where you can modify as needed.

 

https://docs.microsoft.com/en-us/microsoftteams/platform/samples/app-templates#request-a-team-app 

Occasional Contributor

Hello,

 

Great app.

From what I see, a global admin account must be created with a E3 license to deploy the app. Our tenant has applied Multi Factor Authentication for all users, including global admins. Any problems using the solution with MFA enabled?

 

Thanks 

New Contributor

Great to see this. Will be checking this out with a view to deploying in our tenant.

Frequent Contributor

This is excellent.  Will definitely be having a play with this.

Occasional Visitor

Are there any licensing implications using this App Template,  if you already have a E3 licensing plan?

Microsoft

some amazing stuff !

 

Senior Member

Awesome!... Is this also available for GCC customers?

Microsoft

@Miguel Lopes Isidoro I checked with engineering, and there shouldn't be any issues with MFA. The global admin who deploys the solution should be signed in to install the solution as per the deployment guide. After which the flows and LogicApp should do fine. The connections do have to be maintained of course. 

Microsoft

@Avanderberg I will double check, but as far as I know the Graph API we are using for teams creation is not GA for GCC yet. I will double check and post here. 

Microsoft

@Dave_Sexton Licensing always depends a lot on the number of API calls being made for the solution. In this case seeded licenses for Power Automate would work fine (unless calls exceed 2000 per day - see this doc), but you would also need Azure Resources for the LogicApps flow. See cost estimates on that here

Occasional Visitor

Excellent feature and I can already see a lot of use cases.

 

I have one question though, how should we restrict users or a set of users from creating the teams so that they are "enforced" to request a creation of teams?

 

Thank you,

Microsoft

@gillesvilleneuve  to restrict users in creating Teams via the client/out of the box, you need to restrict O365 group creation - https://docs.microsoft.com/en-us/microsoft-365/admin/create-groups/manage-creation-of-groups?view=o3...

You do this through a Security Group. You could for example restrict most/all of the users and allow a set number of users e.g. IT to create groups outside of the App.

Thanks

Senior Member

@Audrie Gordon great feature! We tested the solution and prepared an article for the german community!
https://collabstack.de/blogs/microsoft-request-a-team-app-microsoft-teams/

Occasional Contributor

Hi,

 

Will new Microsoft Teams Templates be supported in the App and the user be able to choose which template he wants the Team to based on?

They were announced today at Build: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/create-teams-quickly-with-templates-in-m...

 

Thanks

Microsoft

@Miguel Lopes Isidoro Hopefully we can support the new Templates when they are available through the Graph APIs.

 

You can use custom templates in this solution at the moment however by creating your own Template teams and adding these to the 'Teams Templates' list (we effectively clone these in the background).

 

See the documentation for more details on how to create templates.

Occasional Visitor

This looks like a fantastic provisioning solution, but it's unclear to me the licensing requirement.  

 

I have a client who has an Office 365 E3 or Office 365 E5 license for each user.  Would the Automation component be enough to use this solution?  Does there need to be a Power Automate license for the app itself?  I've looked at the document and it left me confused.  

 

Any guidance towards information which would clarify would be welcome, I've looked in the existing links and wasn't left feeling confident with an answer.

 

Thanks in advance!

Microsoft

@georgecoldham Hopefully I can help clarify for you. So for the Power App and Power Automate parts of the solution (Request app and Approval flow), an Office E3 or E5 license is completely fine (these include Power Apps/Power Automate - we term this as 'seeded' licenses).

You would need to assign Power Automate and Power Apps licenses (as part of the E3/E5 plan) to the users who will use the app.

 

The provisioning part uses Azure Logic Apps, this is a separate paid for service and will require a billable Azure subscription. 

Hope that helps.

Occasional Visitor

Thank you @AlexC-MSFT for a prompt reply, it helps but I'd still appreciate further clarification.  Looking at a user story.  A regular user who wishes to request a team, E3/E5 if fine.  For a support staff who approves using the Teams Interface, E3/E5 is fine - assuming the  seeded license is assigned to the user account.

 

I am clear on the Azure billing side of things, much more comfortable there.

 

What I'm unclear is is there any person in the activity of provisioning the app to the environment, or while it is being used by the client who'd require a full Power Automate / Power Apps license?  Is there anyone who'd need it?

 

Thank you, and forgive me if I'm asking the same question again.

 

Microsoft

@georgecoldham no worries - happy to help.

In brief, no - there is no need for a full Power Automate or Power Apps license for anyone, either a user or an admin who deploys it. Seeded licenses are basically ok for all.

Thanks