Error while trying to get to my exam appoinment

%3CLINGO-SUB%20id%3D%22lingo-sub-2597421%22%20slang%3D%22en-US%22%3EError%20while%20trying%20to%20get%20to%20my%20exam%20appoinment%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2597421%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20an%20scheduled%20appoint%20for%20today%20at%206%3A45%20PM%2C%20since%206%3A15%20im%20trying%20to%20get%20into%20my%20appointment%20without%20luck.%3C%2FP%3E%3CP%3EEvery%20try%20i%20click%20the%20%22Check%20in%20to%20start%20examen%22%20this%20error%20appears%2C%20im%20trying%20to%20call%20to%20personVue%20but%20they%20are%20not%20available%20on%20saturdays.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOnVUE%20check-in%20can%20not%20be%20started%20at%20this%20time.%3C%2FP%3E%3CP%3EWhy%20can't%20I%20begin%20my%20exam%20check-in%20process%3F%3C%2FP%3E%3CP%3EAn%20unexpected%20technical%20problem%20occurred%20while%20launching%20the%20OnVUE%20application.%20Try%20clicking%20the%20%22Check-in%20to%20start%20exam%22%20link%20on%20your%20email%20again.%3C%2FP%3E%3CP%3EIf%20you%20need%20any%20assistance%2C%20please%20contact%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwsr.pearsonvue.com%2Fcontact%2Fvuephone%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ecustomer%20service.%3C%2FA%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EDate%20and%20time%3A%202021-08-01%2017%3A42%3A35.970%20CDT%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EWhat%20should%20i%20do%3F%20%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2597421%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ecertification%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2635191%22%20slang%3D%22en-US%22%3ERe%3A%20Error%20while%20trying%20to%20get%20to%20my%20exam%20appoinment%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2635191%22%20slang%3D%22en-US%22%3EThere%20isn't%20much%20you%20can%20do%20except%20contact%20Pearson%20Vue%20support%20on%20the%20link%20in%20your%20post%20and%20reschedule%20your%20exam%20or%20contact%20Certification%20Support%20at%20%3CA%20href%3D%22https%3A%2F%2Faka.ms%2FCertificationSupport%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Faka.ms%2FCertificationSupport%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EThey%20should%20reschedule%20you%20for%20free%20if%20you%20have%20had%20problems%3CBR%20%2F%3E%3CBR%20%2F%3EBefore%20your%20exam%20run%20a%20system%20test%20to%20make%20sure%20everything%20is%20working%20properly%20%3CA%20href%3D%22https%3A%2F%2Fservice.proctorcam.com%2Fsystem_test%3Fcustomer%3Dpearson_vue%26amp%3Bclientcode%3DMICROSOFT%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fservice.proctorcam.com%2Fsystem_test%3Fcustomer%3Dpearson_vue%26amp%3Bclientcode%3DMICROSOFT%3C%2FA%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi,

 

I have an scheduled appoint for today at 6:45 PM, since 6:15 im trying to get into my appointment without luck.

Every try i click the "Check in to start examen" this error appears, im trying to call to personVue but they are not available on saturdays.

 

OnVUE check-in can not be started at this time.

Why can't I begin my exam check-in process?

An unexpected technical problem occurred while launching the OnVUE application. Try clicking the "Check-in to start exam" link on your email again.

If you need any assistance, please contact customer service.

Date and time: 2021-08-01 17:42:35.970 CDT

 

What should i do?

1 Reply
There isn't much you can do except contact Pearson Vue support on the link in your post and reschedule your exam or contact Certification Support at https://aka.ms/CertificationSupport

They should reschedule you for free if you have had problems

Before your exam run a system test to make sure everything is working properly https://service.proctorcam.com/system_test?customer=pearson_vue&clientcode=MICROSOFT