Error while trying to get to my exam appoinment

[bryanmonterom]

Hi,

I have an scheduled appoint for today at 6:45 PM, since 6:15 im trying to get into my appointment without luck.

Every try i click the "Check in to start examen" this error appears, im trying to call to personVue but they are not available on saturdays.

OnVUE check-in can not be started at this time.

Why can't I begin my exam check-in process?

An unexpected technical problem occurred while launching the OnVUE application. Try clicking the "Check-in to start exam" link on your email again.

If you need any assistance, please contact customer service.

Date and time: 2021-08-01 17:42:35.970 CDT

What should i do?

[#2]

There isn't much you can do except contact Pearson Vue support on the link in your post and reschedule your exam or contact Certification Support at https://aka.ms/CertificationSupport

They should reschedule you for free if you have had problems

Before your exam run a system test to make sure everything is working properly https://service.proctorcam.com/system_test?customer=pearson_vue&clientcode=MICROSOFT