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Anonymous's avatar
Anonymous
Nov 14, 2018

Uninstall application using intune

Hello, We are using Box as a filshare system and we need to push out Box Drive to all clients. Before we can do that we need to uninstall "Box Sync", is there a way to uninstall box sync using Wi...
Intune
mobile device management (mdm)
Software Management
computernations63's avatar
computernations63
Copper Contributor
Mar 11, 2020

Oliver Kieselbach 

When trying to find the uninstall information for software packages I typically install the software on a test machine and then go to the registry to get the uninstall information that you will need for the Intune uninstall command. 

 

This registry location is a good place to get software installation/uninstallation information from computer with existing software to build Intune apps.  Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

 

You should see folders here that represent the software packages that have been installed.  Look for the UnintallString key and you should see the information that you need for the uninstall command.  You will also find lots of other useful information about the software here as well.

Livi_1's avatar
Livi_1
Copper Contributor
Jun 28, 2020

computernations63 Oliver Kieselbach 

Hi,

 

I am also trying to configure intune to uninstall an application that was not pushed through intune.

 

The application is Citrix Receiver, however the .exe file comprises of multiple .msi packages. I believe to successfully uninstall it, I will need to uninstall all the individual packages.

 

Do you have any suggestions how I can go about this using one .intunewin file instead of having multiple files?

 

Thanks.

  • Oliver Kieselbach's avatar
    Oliver Kieselbach
    MVP
    Jul 01, 2020

    Hey Livi_1,

     

    I would simply script the uninstall via PowerShell script and package it up as intunewin. So, take a lab VM install Citrix Receiver and then test your uninstall script to uninstall the complete bundle by calling every uninstall command line for every Citrix Receiver msi. The final tested script should be packaged as intunewin and distributed. It's more a matter of figuring out the correct uninstall strings for all individual components of the Citrix Receiver, the rest is simple scripting and wrapping in intunewin.

     

    best,

    Oliver

    • Livi_1's avatar
      Livi_1
      Copper Contributor
      Jul 08, 2020

      Thanks! It might take me a while to figure how to do that but I'll give it a shot. Oliver Kieselbach 

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