Forum Discussion
unable to logon to the Intune Device
Abinash RGS ICT - Hotmailhmm, weird. Hard to troubleshoot without access. I would reset the device, that would be your fastest solution.
I went through the Troubleshoot >> Advanced Options >> Command Prompt and managed to logon as local administrator. Restarted the device and it now let me logon as local admin >> tried dsregcmd /status which shows AzureAdJoined: No, EnterpriseJoined: No, however Azure AD portal says Azure AD Joined with MDM None. Went through Settings >> Accounts >> Access work or school >> Connect and entered the device owner username password >> restarted the device >> tried to logon as same user but it says "The password is incorrect. Try again". Tried logon with global admin account but with same error. dsregcmd /status now shows AzureAdJoined: Yes.
- Yes. The devices are joined. It is a simple AAD join. The devices provision and hello for business is configured during provisioning. The device boots into windows at the end of provisioning, but if you reboot or log out of the device you cannot use a password to login. The hello for business method configured does work though.
Hello Jebba
Are your devices successfully joined to Azure AD? What join type do you use?
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Nicklas Ahlberg
Abinash RGS ICT - Hotmail did you ever find root cause? - We are just starting with autopilot and every device we enroll has this issue. It will not let anyone log in
Abinash RGS ICT - HotmailThank you for the information! Glad you fixed it.
- Logged on as local administrator >> Joined the device to the Azure AD with the same user credentials. After restart, user can now logon.
