Forum Discussion
Unable to change MDM scope to None. Reset not working
Hi, I hope someone can help, I've taken over administration of a tenant that used to have a free trail of Intune installed. The trial has long since expired but I am now unable to AD Join any Wi...
I couldn't find a way, MS support was the only route for me
Thanks for coming back to me Rob,
I contacted MS support via my software reseller and before it got picked up this resolved itself.
So somewhere in between adding intune admin rights to my tenant GA and selecting the option from the entra / azure mdm panel this resolved itself.
I contacted MS support via my software reseller and before it got picked up this resolved itself.
So somewhere in between adding intune admin rights to my tenant GA and selecting the option from the entra / azure mdm panel this resolved itself.
Hi Rob Clarke,
This week one of my customers could not change the MDM user scope and WIP user scope. I had to contact Intune support.
This action plan resolved the issue (bug):
- Assign a Microsoft 365 license (i.e. a Microsoft Intune Plan 1 or Microsoft Business Premium license) to the Intune administrator (or Global administrator) and wait for 24 hours. Then try again to change the MDM user scope and WIP user scope.
- Let Intune support run a sync fix for the tenant.
