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Copper Contributor

Mar 29, 2023

Settings for first setup of iPhone

Hey everyone, in our company we are using Intune for our iOS-MDM. Some settings have been implemented via trial-and-error and now an error occurred. After resetting a device to facory setting...

mobile device management (mdm)

Francois_Papillon

Copper Contributor

Mar 30, 2023

Restoring IOS device from icloud/intunes will restore the mdm setup....

If the device was not in mdm the restore on the same device will set it back to not beeing in mdm the process will change if you restore to a different device.

So if you want to restore to the same device but going mdm you will need a second device.
device 1 (no mdm) device 2 (mdm) backup device 1 restore to device 2. backup device 2, join device 1 to mdm and restore backup from device 2 to device 1...

you can refer to ms doc on this
https://learn.microsoft.com/en-us/mem/intune/enrollment/backup-restore-ios

anstifter
Copper Contributor
Mar 31, 2023
Francois_Papillon thanks for your reply, especially the link to the Microsoft source.

There is a whole point about "Restoring a backup to an iOS/iPadOS device", further saying

When restoring to the same device on which the backup was performed, after the backup is successfully restored, setup assistant doesn't resume. You're left on the device's home screen. The result is that you don't go through any 'remote management' and subsequent enrollment steps.

This is exactly what wasn't possible, but what I'm looking for.
- Francois_Papillon
  Copper Contributor
  Mar 31, 2023
  Sorry if i did not understand fully your question but this is why i was talking about having a second device not to restore on the same device...
  - anstifter
    Copper Contributor
    Mar 31, 2023
    I dont't think it's the right approach to use a second device as a workaround for a feature Microsoft offers.
    
    I would rather find the issue in our configuration to serve other users in our company better.

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