Forum Discussion
Modern authentication
Hey!
We use Microsoft intune and our organization is set to use modern authentication. Our users and their computers are experiencing login issues and we have linked it to modern authentication issue. We found it by running the Microsoft Support and Rocovery assistant. To solve this, we pushed out HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover via a script from intune or running the rocover assistand that change this on the comuter.
But we have a number of users who have received the registry key, but the problem remains + that Microsoft Support and Rocovery assistant reports that modern authentication is not activated. It's just like something changes back to legacy connecting.
Where should I start looking?
If you go to admin.microsoft.com, click on the question mark sign, type in a question (Like adfs, for example), click on Contact Support at the bottom, and then New Microsoft service request. Or don't you see that button? (I'm doing this as a Global Admin btw, you will need to have the Global admin, Helpdesk admin, or Service support admin role)
- Do you only have this problem in Outlook? (The registry key tells me so 😉 ) And are you running a hybrid Exchange?
It started with Outlook getting a ! over the icon. Now users are having problem with Teams (login) and Excel/word.
- There are issues today with Microsoft services like Teams, Exchange, Sharepoint/OndeDrive, and Azure. If the problems with those applications started today, then it's probably that.
You're not using ADFS btw?
