Forum Discussion

Brass Contributor

Jan 24, 2023

Modern authentication

Hey! We use Microsoft intune and our organization is set to use modern authentication. Our users and their computers are experiencing login issues and we have linked it to modern authentication issu...

Intune

Harm_Veenstra
Jan 31, 2023
If you go to admin.microsoft.com, click on the question mark sign, type in a question (Like adfs, for example), click on Contact Support at the bottom, and then New Microsoft service request. Or don't you see that button? (I'm doing this as a Global Admin btw, you will need to have the Global admin, Helpdesk admin, or Service support admin role)

Micke640

Brass Contributor

Under support it will just give me support to my partner (license reseller).

Harm_Veenstra

MVP

Jan 31, 2023

If you go to admin.microsoft.com, click on the question mark sign, type in a question (Like adfs, for example), click on Contact Support at the bottom, and then New Microsoft service request. Or don't you see that button? (I'm doing this as a Global Admin btw, you will need to have the Global admin, Helpdesk admin, or Service support admin role)

Micke640
Brass Contributor
Feb 08, 2023
hi!
Support was unable to solv this issue. They keep getting back to GPO (that we done use). Now this is moved over to Intune support.
Update on this is that every time i run Microsoft support assistant it tells me that my organisation is using modern authentication and my computer settings hasn´t this settings.
Harm_Veenstra
MVP
Feb 01, 2023
It worked out for you like that?
Harm_Veenstra
MVP
Feb 08, 2023
Ok, hope that Intune support can help you out with this issue...