Forum Discussion
Microsoft Authenticator issue for client device
So I'm trying to setup Compoany owned fully managed device using Microsoft Intune. I setup necessary requirements setup from Microsoft Intune Admin center and I've one Android device, where I want to test for as client device.
So these are the steps:
- Did factory reset on client device
- Setup is started
- Asked for Google login
- Entered "afw#setup"
- Followed on-screen instructions
- Scanned QR code
- Then automatically redirected to Google Chrome
- There I need to enter Microsoft login
- There I entered "user email - which I created in my Intune Admin center - create user - mailto:email address removed for privacy reasons" - Please let me know here I should enter admin credentials or user? I think it should be user.
- After enter user credentials - Email and password
- It redirected to download and setup Microsoft Authenticator
Problem: Problem is started from here, I'm not able to download Authenticator app, in playstore it is showing "pending" all the time. Also In one of the other device, even I downloaded Microsoft Authenticator and added mailto:email address removed for privacy reasons account but even there also I'm not getting any notification to approve it.
I'm stuck for this.
Ideally, when I setup a new user in new device, I do not have Microsoft Authenticator setup right? then why it is asking code for that?
3 Replies
- somesh_pathakIron Contributor
Hi jimmytrivedi ,
It looks like you have not fully configured your tenant for device enrollment. Kindly refer to MS docs and you should be able to do so.
Br/
Somesh
- jimmytrivediBrass ContributorHi Somesh,
Sure, I'll do that, can you please provide me the correct link? I'm quite not sure what exactly I'm missing. And really thanks for the response.- jimmytrivediBrass ContributorCan anyone please help?