Tech Community Live: Endpoint Manager edition
Jul 21 2022, 08:00 AM - 12:00 PM (PDT)

Intune management extension disappears from devices



I encountered a very strange issue with the Intune management extension on my custoemrs hybrid joined devies.

Devices are hybrid joined successfully, synced to Azure AD, visible and compliant in Intune, software is installed from Intune and on-premise via gpo, policies are applied and then after some short time the Intune management extension is uninstalled automatically and no Azure AD joined status visible in settings. Via dsregcmd I can see that the device is still joined to both but even after manually isntalling the extension, it is uninstalled again and again.

Do you have any ideas regarding this issue?

Thanks and regards

3 Replies

I guess you move the workloads to Intune right? Did you also removed the sccm client before enrolling the device in to Intune
Anything useful in the DeviceManagement-Enterprise-Diagnostic-Provider log?
Hi Rudy,
currently the customer has no sccm sp there is no client to remove.
I will have a look at the event log tomorrow, will report back then.
The problem still persists, the devices are getting Intune joined and domain joined and after short time the Intune Management Extension disappears and only the Domain join is visible under the Accounts menu.
Eventlogs also not helpfull so far^^
Anyone an idea the resolve this?