Forum Discussion
Install failures - App cannot be installed due to a supersedence relationship conflict
Getting installation failures that have this message: "App cannot be installed due to a supersedence relationship conflict (0x87D300DB)". I'm trying to make sense of what I need to fix.
This is a version of software that replaces an older version of the same software, so I have supersedence set to "No" on the older piece of software, on this newer app. On a manual install, I can run the installer EXE and don't need to uninstall the older version to get this one to install. This version has no dependencies.
On the app this supersedes, there are no dependencies or supersedences.
Interestingly, some of the installs of the same kind of computer succeed on this app that's superseding an older version. All should have the program that this supersedes on it.
For group assignments, I have a
Where am I getting this error from, and how can I get rid of it? Thanks!
From what I can see, there could be issues if there were dependencies or supersedence on the old version - but that's not the case here. How is the assignment on both apps?
This is not a fix to this issue, but if I were you, I would use PSADT, remove the old versions first, and install the newest version—without any dependencies or supersedence.
- Hello,
Can you send a screenshot of the older app configuration in Intune from the dependency and supersedence pages?
ThanksNicklasOlsen Sure.
Older App Dependencies
Older App Supersedence
Newer App Dependencies
Newer App Supersedence
- Interesting.
Can I see the error message?
