Forum Discussion

Copper Contributor

Aug 06, 2024

Solved

Install failures - App cannot be installed due to a supersedence relationship conflict

Getting installation failures that have this message: "App cannot be installed due to a supersedence relationship conflict (0x87D300DB)". I'm trying to make sense of what I need to fix. This is a v...

App Deployment

Intune

NicklasOlsen
Aug 06, 2024
From what I can see, there could be issues if there were dependencies or supersedence on the old version - but that's not the case here. How is the assignment on both apps?

This is not a fix to this issue, but if I were you, I would use PSADT, remove the old versions first, and install the newest version—without any dependencies or supersedence.

NicklasOlsen

Iron Contributor

Aug 06, 2024

Hello,

Can you send a screenshot of the older app configuration in Intune from the dependency and supersedence pages?

Thanks

wreinke

Copper Contributor

Aug 06, 2024

NicklasOlsen Sure.

Older App Dependencies

Older App Supersedence

Newer App Dependencies

Newer App Supersedence

NicklasOlsen
Iron Contributor
Aug 06, 2024
Interesting.
Can I see the error message?
- wreinke
  Copper Contributor
  Aug 06, 2024
  NicklasOlsen Here's what the error message looks like:
  
  Thanks.
  - NicklasOlsen
    Iron Contributor
    Aug 06, 2024
    From what I can see, there could be issues if there were dependencies or supersedence on the old version - but that's not the case here. How is the assignment on both apps?
    
    This is not a fix to this issue, but if I were you, I would use PSADT, remove the old versions first, and install the newest version—without any dependencies or supersedence.