Fingerprint dissapears after put windows 10 device to intune

Brass Contributor


how to enable fingerprint to windows 10 devices?

11 Replies

Hi @Mark346121095,


did you enabled it in the global Windows Hello for Business policy in Intune?





@Oliver Kieselbach 

Hello oliver - yes it is set.

Is there no way to enable fingerprint with intune?

Hi @Mark346121095,


e.g. on a Lenovo test device and installed drivers for fingerprint reader the WHfB setup asks for Fingerprint and PIN. Same like seen here in the video:



Yes, but after joining to intune fingerprint dissapears.

Is it not possible to use fingerprint with intune?

Hey @Mark346121095,


it's possible to use biometrics and it is working with Intune. I have customers actively using Fingerprint and Hello with Intune. Maybe the setting allow biometric is not working in your environment. Can you check the registry for:

HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics = 1

if this is set to 1 and there is no driver issue, it should allow you to use biometrics.




Hallo Oliver,

Der Eintrag in der registry "HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics" hat den Wert 1.

Die PIN ist auf den Geräten auch aktiv.

Ich habe gerade einen neuen Laptop hier stehen und Fingerprint ist aktiv.


Immer, wenn ich das Gerät zur Intune Gruppe hinzugefügt wurde, ist die Abfrage zum Fingerprint weg.

Hey @Mark346121095,


after adding to the Intune group, means enrolling into Intune for MDM management?

The policy value (registry) is still set to 1 after enrolling?

Fingerprint not available means no option on Windows logon screen, right?


Gibt es keine Möglichkeit, Fingerabdruck mit intune zu aktivieren?