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MiNealy's avatar
MiNealy
Copper Contributor
Mar 10, 2022

Autopilot self-deploy failing to register for MDM

I'm in the process of testing Autopilot's self-deploying mode to set up a kiosk. I've created a kiosk autopilot profile per recommendations along with configuration profiles. On two separate devices, it fails to complete MDM registration. When I check the event viewer, I see the error "profilevalidationwhiteglovedisabled". This setting can't be enabled as part of the self-deploy.

 

Hoping someone can provide assistance

8 Replies

  • MiNealy's avatar
    MiNealy
    Copper Contributor

    MiNealy 

     

    Devices do meet the requirements. TPM 2.0 is enabled. Our shop has been using Autopilot for user driven devices for about a year now.

     

    I have checked that blog but I'm reviewing it again to ensure the profile is set up. I also confirmed that they are seeing the autopilot profile. These devices used to be user driven but I've cleared the intune & azure record and re-imported the hash. I've attached screenshots of both the autopilot profile and the kiosk config profile. 

    • TPM 2.0 AND attestation?
      Self-deploying requires attestation

      How does that group AP Kiosk devices look like? Do you have uploaded the hh with a grouptag or?

      Do you have multiple autopilot profiles as you are telling "autopilot for user driven devices"

      Did you have take a look at the event logs (modern deployment / user device registration / )

      • MiNealy's avatar
        MiNealy
        Copper Contributor
        Confirmed that the devices that I'm using have TPM 2.0 and attestation.

        The AP Kiosk Devices group is using a group tag to tie the profile to the device. Our other Autopilot profiles are set up the same way for user driven devices and experience no issues.
  • HI.. Looking at the error, you would guess there isn't an autopilot profile configured for self-deploying. Are you sure that kiosk device has that specific autopilot profile targetted?

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