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Seleck84's avatar
Seleck84
Copper Contributor
Apr 01, 2023

Authentication of enrolled of apple devices failing

Our enrollment of iOS and macOS devices was working perfectly until a week ago when we began experiencing an issue. During the setup assistant process, when the user receives the prompt for Microsoft credentials, they encounter an error after authentication. However, based on the Azure AD login logs, the authentication was successful. Have anyone experience this issue before?

 

 

Intune
  • somesh_pathak's avatar
    somesh_pathak
    Iron Contributor
    Apr 25, 2023

    Hi Seleck84 ,

     

    Are you using setup assistant with Modern Authentication? And for this, you must deploy Company Portal to users as a required app to allow for device registration with Azure AD. Also note that you must push the company portal as VPP app. 

     

    Best Regards,

    Somesh

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