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DiogoSousa's avatar
DiogoSousa
Iron Contributor
Mar 11, 2021

Android - Screen Dimming after 30 seconds - How to disable?

Hello and greetings from Portugal,

 

I'm configuring a Samsung android tablet in multi-kiosk.

I'm having trouble configuring the screen to not dim or turn off after 30 seconds.


Which options do I need to configure to avoid this?

 

Best Regards,

Diogo Sousa

7 Replies

  • Joel_Graf's avatar
    Joel_Graf
    Copper Contributor
    Hey Diogo
    Did you find a solution for the problem? We're struggling with the same issue...
    Joel Graf
    • DiogoSousa's avatar
      DiogoSousa
      Iron Contributor
      Hello everyone, from the advisory case, we've received the answer that there's no out-of-the box way to do it via Intune.

      There's an alternative, that we didn't use, called Samsung Knox that can provide the answer for Samsung devices.
  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor

    DiogoSousa Are these the settings you need? If it's a kiosk, it will be plugged in so the bottom setting should help.

     

     

     

  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor
    Does it show the screensaver after that time? https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work suggests you can change that. Have a look under screensaver mode.
  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor
    There is a user voice for this, so I don't think so but I will let you know if I find anything. https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/40250062-make-screen-timeout-setting-as-confgurable
    • DiogoSousa's avatar
      DiogoSousa
      Iron Contributor

      Hey Terry Hugill thanks for your help!

      Unfortunately didn't work for us, so we've decided to open an advisory case.

       

      I'll keep you posted of what was the solution (if there's one) for this! 🙂

       

      Tks again!

      • Terry Hugill's avatar
        Terry Hugill
        Brass Contributor
        Yes, please post the answer here, it will help a lot of people (including me). Thank you.

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