Forum Discussion
DiogoSousa
Mar 11, 2021Iron Contributor
Android - Screen Dimming after 30 seconds - How to disable?
Hello and greetings from Portugal,
I'm configuring a Samsung android tablet in multi-kiosk.
I'm having trouble configuring the screen to not dim or turn off after 30 seconds.
Which options do I need to configure to avoid this?
Best Regards,
Diogo Sousa
7 Replies
- Joel_GrafCopper ContributorHey Diogo
Did you find a solution for the problem? We're struggling with the same issue...
Joel Graf- DiogoSousaIron ContributorHello everyone, from the advisory case, we've received the answer that there's no out-of-the box way to do it via Intune.
There's an alternative, that we didn't use, called Samsung Knox that can provide the answer for Samsung devices.
- Terry HugillBrass Contributor
DiogoSousa Are these the settings you need? If it's a kiosk, it will be plugged in so the bottom setting should help.
- Terry HugillBrass ContributorDoes it show the screensaver after that time? https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-android-for-work suggests you can change that. Have a look under screensaver mode.
- Terry HugillBrass ContributorThere is a user voice for this, so I don't think so but I will let you know if I find anything. https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/40250062-make-screen-timeout-setting-as-confgurable
- DiogoSousaIron Contributor
Hey Terry Hugill thanks for your help!
Unfortunately didn't work for us, so we've decided to open an advisory case.
I'll keep you posted of what was the solution (if there's one) for this! 🙂
Tks again!
- Terry HugillBrass ContributorYes, please post the answer here, it will help a lot of people (including me). Thank you.