Forum Discussion

ChrisH1994

Copper Contributor

Sep 23, 2019

Android Fully Managed - Backup & Restore

With the requirement to factory reset mobile devices to enroll into Android enterprise (Fully managed), it is becoming increasingly more apparent that a solution to backup data on pre-factory reset d...

Intune

MichaelOliv

Iron Contributor

Jan 26, 2021

JeremyTBradshaw

Thanks for your detail answer.

For me is still not work.

I tried to:

Uninstall smart switch

Create a new app configuration

Install smart switch

But when I run smart switch on phone and approve asks for authorisation, I have this:

This is my app configuration:

I tried with pc application, same error like in my previous post. It seems that I have something else that block but I don't know what.

JeremyTBradshaw

Iron Contributor

Jan 26, 2021

MichaelOliv I do remember one other thing I've done. In my Device Restrictions device configuration profile, I set USB Storage to Allow (under the section General > Fully managed and dedicated devices). I noticed that for that setting, Not configured translates to Blocked. Also in General > Fully managed, dedicated, and corporate-owned work profile devices, I have left USB file transfer as Not configured, which translated to Allow.