Forum Discussion
Android Fully Managed - Backup & Restore
With the requirement to factory reset mobile devices to enroll into Android enterprise (Fully managed), it is becoming increasingly more apparent that a solution to backup data on pre-factory reset d...
We have been able to use the Samsung Cloud app to do the backup and restore on the Android Fully Managed devices. We did the following:
- Create and add a Samsung account on the device
- When the account is added you should be able to sign in to the Samsung cloud app.
- Within the app you can configure the backup and restore
- Within the settings of the app you need to tick a box to make the icon visible
We use this for now as workaround until the integrated backup and restore becomes available.
regards,
Jeroen Dijkman
Hi JeroenDijkman ,
When you run the configuration of devices in fully manage, did you keep Samsung oem apps (calendar, gallery...) please ? Because we don't (the default in Intune) and I can't find Samsung Cloud. I can add a Samsung account on accounts but I don't have Samsung cloud in menu.
