Forum Discussion

taramanoogian's avatar
taramanoogian
Copper Contributor
Mar 01, 2021

Branching Malfunction

I have a created a form where some questions have branching. The form has 3 sections and at the end of section 2 there is a "yes" or "no" question where if you click "yes" it should take you back to section 1. When the form is actually completed, when you click "yes" it actually ends the form. Need to understand if this is a glitch or if branching doesn't allow you to go back in sections. 

 

Please help ASAP.

1 Reply

  • Jon_Kay's avatar
    Jon_Kay
    Former Employee

    taramanoogian  unfortunately this is by design

    Use branching logic in Microsoft Form

    "If you try to branch to a preceding question, such as question 4 branching to question 2, it will break the experience for your respondent by skipping questions 5 through 7 and taking them directly to the end of the form with the Submit button. To prevent this, only branch to a consecutive question."

Resources