Forum Discussion
Bookings - new meeting entries does not work with Teams desktop
Hi everyone, we are using Bookings to book the IT helpdesk. This worked fine half a year now. But the new Meeting entries created for our internal customers are garbage. The first link refer...
Hello All,
We have mitigated this bug with a fix from Bookings side. This fix should be available soon.
Thanks,
Aswin
Aswin940
Microsoft
Microsofthi Shakib,
Please note the meeting issue is fixed. This fix was enabled world wide on Feb 18. So all appointments created post Feb 18 will not have this issue.
For appointments created prior to this, please use the following workaround:
For the existing appointments you can join the Teams meeting either by clicking the join link from confirmation email or the Teams link from the calendar invite (not the join button).
Please note the meeting issue is fixed. This fix was enabled world wide on Feb 18. So all appointments created post Feb 18 will not have this issue.
For appointments created prior to this, please use the following workaround:
For the existing appointments you can join the Teams meeting either by clicking the join link from confirmation email or the Teams link from the calendar invite (not the join button).
I am having the issue where the staff and the attendees who add the appointment to their Teams calendar go to one Teams meeting room, and any attendee that use the link in their email go to a different Teams meeting room. This is a newer issue since the end of February.
- This is not good, Aswin940 any way you can help us? I work for a corporate environment where we have 1000+ users and bookings is often used
- I am having this issue as well, did you ever find a resolution?
I noticed that it mostly happened when the appointment was pre-inputted into the bookings calendar with no sign ups, then customer sign up for that appointment at a later date, but did not occur if there was no appointment inputted before the first sign up [where the first customer sign up created the appointment].
My solution was to no longer have an automatically generated Teams appointment for group meetings, but another solution would be to have another staff member sign up using the customer sign up bookings page to "create the appointment" instead of doing it on the back end. robcampbell1375
