Forum Discussion
Kreera_House
Jun 18, 2020Steel Contributor
Bookings Mobile app crashes on start-up on Intune-managed Android 10 devices
We're trying to deploy Bookings in our company and found that the mobile app doesn't run on Intune-managed Android 10 devices. When a user tries to launch the app the first time after the installatio...
Jamesonp
Copper Contributor
Kreera_House Same issue here on iOS. Intune Managed device with MAM policies. User can sign into the app, app becomes protected and closes. Upon reopening, immediate app crash.
Kreera_House
Aug 17, 2021Steel Contributor
We dropped support of the mobile app and told users to use the web browser when using a mobile device since support wasn't able to identify and resolve the issue for us. That said, I just tried it for the first time in about a year on the same Android 10 device as when I posted the above and it now works using the version from June 2021. I also asked one of our iOS users and he was able to run the app and access a site using iOS 14.7.1. So, we don't seem to have an issue now. If you're on the latest version, you will want to open a support case with Microsoft Support.