Forum Discussion

Julia Foran's avatar
Julia Foran
Icon for Microsoft rankMicrosoft
Sep 15, 2017

Shared calendars now sync to mobile phones

We are rolling out a feature update that enables shared calendars to sync to mobile phones. This update will make it possible to sync all your Office365 shared calendars to your mobile phone for any ...
allan Searle's avatar
allan Searle
Copper Contributor
Jan 18, 2018

Hi Julia

 

Thanks for the reply. But as you know in Office365 OWA and Outlook you can turn these calendars on and off as required, as I doubt anyone wants all of their shared calendars on at the same time. Especially on a mobile device where the screen size is so much smaller I cannot see half of the entries on my calendar anymore. This really should be looked at and have a function where you can change what you are viewing.

Julia Foran's avatar
Julia Foran
Icon for Microsoft rankMicrosoft
Jan 18, 2018
Hi Allan, I completely agree with you. In the Outlook mobile clients on iOS & Android, you can select/unselect calendars just like you can in all the other Outlook clients. You can also select/unselect calendars in the native iOS calendar app. I'm not sure how all the native Android apps work across manufacturers, but that is just a limitation of the app you're using. I recommend using the Outlook mobile apps myself :-)
    • Julia Foran's avatar
      Julia Foran
      Icon for Microsoft rankMicrosoft
      Feb 09, 2019
      Hi Zoltan, Group calendars are not supported currently. There are discussions on how to best support it but no timeline or plans yet.

      I mentioned above but should have clearly mentioned that group calendars aren't supported. You can only open the calendar of another user, conference room, or shared mailbox.
      • jrobinson's avatar
        jrobinson
        Copper Contributor
        Jul 10, 2019

        Julia Foran 

        Any update on the mobile feature for Group Calendars? Seems like a pretty big gap .... Per Microsoft Agent it's best practice to collaborate across an org with this type of calendar:

        https://answers.microsoft.com/en-us/msoffice/forum/all/shared-calendar-vs-group-calendar-which-one-should/c8ac0559-ff0d-4b0e-88eb-54eb27df5291

        Any update is greatly appreciated.

  • Xavier Jehin's avatar
    Xavier Jehin
    Copper Contributor
    Mar 23, 2018
    Hello Julia,

    I am customer of a hoster in France that provides me with the Exchange service. I still cannot see our shared calendar as from Outlook iOS. It works with web Outlook but not with the Outlook app, even after re-inviting. I guess my hoster needs to apply a kind of fix or patch to the Exchange so the procedure works. Would you be so kind to share with me what I need to ask them to do (what fix/patch) so we can also share our Calendar in the Outlook app on their Exchange ? Many thanks in advance for your help.

    Kind regards,

    Xavier.
    • Julia Foran's avatar
      Julia Foran
      Icon for Microsoft rankMicrosoft
      Mar 25, 2018

      bill figures: Thanks for reporting that issue. I was able to repro it, and have opened an item in our backlog to investigate. I believe it has something to do with the way that our web client receives new item notifications, which is why it resets after you open item or refresh page.

       

      Xavier Jehin: Are you re-accepting the new invite from Outlook on the web, iOS, or Android? It will not sync to mobile if you accept from Outlook on Windows or Mac (but we're working on that!). If you are re-accepting from web, iOS, or Android, please send me a private message with your SMTP address so that I can check your configuration.

  • Jessica Fredrickson's avatar
    Jessica Fredrickson
    Copper Contributor
    Feb 05, 2018

    Hi Julia,

     

    I am experiencing the same issue as Allan and many third-party calendar app users. This isn't an issue with my Android Calendar app- I can select and deselect multiple calendars from any other email server, just not Outlook. When I add my Outlook calendar, it only lists my personal calendar, and yet when I access that calendar, it shows information from all the calendars shared with me (which is A LOT).

     

     

    I hope a solution to this issue is in the works! It's frustrating to me that this great feature only works correctly on the Outlook mobile app. Some better cross-functionality would be much appreciated!

  • Robert Flowers's avatar
    Robert Flowers
    Copper Contributor
    Jan 22, 2018

    OK, 365 shared calendars available via iOS app now, but what about a step by step (or link to one that may already exist) for shared mailbox?  OWA is supposedly 'not supported' and dead according to support rep, and that app allowed viewing all sub folders.  I cannot see any folder in any e-mail inbox and zero shared mailbox.

    Hundreds of posts, all over the place, no definitive CURRENT solution?

      • Joe Dickson's avatar
        Joe Dickson
        Copper Contributor
        Feb 22, 2018

        I have tested this on both iPhone and Android devices.

         

        To access office 365 shared resource mailboxes on mobile devices (eg. Mailbox, calendars, etc) 

        1. must be set in office 365 admin -> Shared Mailbox
        2. user must be permitted access
        3. This is not for user account mailbox that is shared

        complete the following:

         

        Step #1 Uninstall OWA for iPhone/Android app - IMPORTANT

        Step #2 Log into OWA using browser on PC

        Step #3 Select Calendar icon

        Step #4 Select "Add Calendar" icon on menu, "From Directory" 

        Step #5 Search for mailbox shared with user

        Step #6 after successful addition, enable shared calendar by selecting it.

        Step #7 Install OWA for iPhone/Android

        Step #8 configure account in OWA

        Step #9 calendar should now be accessible in app, just like OWA on PC.