Forum Discussion
Missing Publish to Microsoft Stream in Powerpoint 2016
Great. I don't think that'll make a difference.
What about under File -> Account - > Connected Services
Do you see Sites and OneDrive signed in with your Office 365 credentials?
Yes, I am signed in. I have both OneDrive organisation, OneDrive personal and Sites organisation listed. Also I can add a service, but not Stream. I can add Storage: Office 365 Sharepoint, OneDrive. I can add Other Sites; Microsoft Account. I can add Office Store.
That is it... :-(
- Malene FriborgOct 24, 2018Iron Contributor
Hi All,
Yesterday I got my update channel changed to Monthly (it used to be semi-annual) and I also got an update of my office so I now have Version 1809 (Build 10827.20181 Chck-to-Run). Now I see the Stream option. So perhaps the version with the option is NOT the one sited by MS, but rather 1809 :-/
- ta_pbOct 24, 2018Steel ContributorYou got it sorted! Hooray! Thanks for sharing the resolution.
- Cian AllnerJan 25, 2019Silver Contributor
I looked to see if it's in my version of Office and it was, after saving a document to OneDrive for Business it appeared a few seconds afterwards, admittedly this is on the latest version of PowerPoint, 1902.
- ta_pbOct 11, 2018Steel Contributor
OK. Thanks. I think we're nearly there as I see you mentioned you're also signed into OneDrive - Personal. As I mentioned a few posts above, on that same screen Files -> Account, under User Information, this must be your Office 365 account. If you have a user account with the same email address for OneDrive Personal and OneDrive Work this can be tricky to determine which is which.
You may need to sign out and sign back in or Switch account using the links under User Information.
- Malene FriborgOct 12, 2018Iron Contributor
I am signed in to PowerPoint as my work account(official E5 licensed Office 365 account). I have all the time been signed as my work account - Not my personal account (they are very different emails). I am also signed in on my computer as my work account.
In Powerpoint I have all the time been able to see under account; user information: my work account email address (and of course my name :-))
Today I removed the service "oneDrive personal" and closed powerpoint. Then I opend again with no change.
No change to the customize ribbon - still the same as yesterday. No change to the Recording tab - same options as yesterday.
I will reboot later - don't have the time right now :-) and see if it helps.
- ta_pbOct 12, 2018Steel Contributor
Well done for persisting. It looks like it's not a usual issue I've encountered yet. I'm interested to see how it is resolved as it could well be an issue that crops up for many of the institutions I work with.
I'm clutching at straws here but could it be the region and language you're using may not be supported? I'm in UK with English UK.
- Malene FriborgOct 12, 2018Iron Contributor
I am in Denmark, but I have english menus in office - I also seem to remember that I set my Office 365 language settings to English (not sure if it is US or UK...) So in my appliactions and in Office 365 my language is English.
Perhaps I just need to wait... Even though I think Stream Publish should have rolled out by now.
Thanks for trying to help ta_pb.
I will try again Monday and see what happens, because I really would love to have that option in PowerPoint :-)
- Julie WongOct 23, 2018Copper Contributor
Hello Everyone,
I went to the help counter at a Microsoft store in Boston. They also could not figure out why I didn't have the "publish to Microsoft Stream" in PowerPoint 2016. They suggested I email the problem to Microsoft support but nobody from Microsoft answered me.
My school's MIS dept also doesn't know why our teachers can't get it on their computers either.
- Mariel VargasJan 25, 2019Iron Contributor
Hey hey!! I just read the whole thread, but still couldn't solve. I was able to see the "publish to stream" option before but now is just gone. I do see it under customize the ribbon, and I am also signed with my O365 account. Also, I do have the 1805 PP version. Therefore, really no clue what I am missing. Any ideas on how I could troubleshoot?