Forum Discussion
Custom Junk Mail policy - don't delete at all
Hello. One of the CEOs wants to have his junk folder never cleaned. How do i setup an own rule for him? All other users simply should use the default setting. Thanks.
I guess creating a new retention policy and add retention tag for the junk folder to never delete and add all the other tags needed and apply the new policy to just CEO. I am assuming mailboxes are in office365
Have never done that. Could you please elaborate?
In office365, Exchange admin center, go to Retention tags, add a retention tag for junk folder and then create a new policy . You should find articles online how to do custom retention tags and policies.
an example is in the following article:
https://support.office.com/en-us/article/Set-up-an-archive-and-deletion-policy-for-mailboxes-in-your-Office-365-organization-ec3587e4-7b4a-40fb-8fb8-8aa05aeae2ce