Reduce support costs with Business Assist - Forecast service Office Add-in

Hey Insiders!

 

Are you a customer service leaders, managers, or agents? If you are, did you know you can now reliably predict service-call volumes to manage staffing levels. Help reduce your organization’s help desk costs and provide great customer experience, with the help of Microsoft Support. Be confident in your data!

 

 

Learn about Business Assist – Forecast service Office Add-in, https://insider.microsoft365.com/en-us/blog/reduce-support-costs-with-business-assist-forecast-service-office-add-in?ocid=TC.

 

Special note:

This add-in is available to all customers using any of the following:

Excel for the web

Excel 2013 for Windows

Excel 2016 for Windows

Excel for Windows (Microsoft 365 subscription)

Excel 2015 for Mac

Excel for Mac (Microsoft 365 subscription)

 

Best,

Tony

Microsoft 365 Insider Social Community Manager

 

Become a Microsoft 365 Insider and gain exclusive access to new features while helping to shape the future of Microsoft 365. Join Now: https://insider.office.com/join/windows | https://insider.office.com/join/mac | https://insider.office.com/join/ios | https://insider.office.com/join/android