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gurpreet5441's avatar
gurpreet5441
Copper Contributor
Mar 03, 2019
Solved

OneNote is not opening in Android

I am facing issue with onenote for last couple of days have uninstalled and installed the app no of times. After fresh install It opens for couple of times and then i get a message that it will use da...
android
onenote
  • Nakul's avatar
    Nakul
    Mar 12, 2019

    gurpreet5441 This issue is fixed now- please uninstall and reinstall OneNote from the Play Store, and let us know if you still face issues. This happened due to an error in upgrade from Samsung Galaxy apps store in Indian market, where several users were upgraded to an incorrect version. We have verified this issue is fixed by Samsung now.

Nakul's avatar
Nakul
Icon for Microsoft rankMicrosoft
Mar 12, 2019

gurpreet5441 This issue is fixed now- please uninstall and reinstall OneNote from the Play Store, and let us know if you still face issues. This happened due to an error in upgrade from Samsung Galaxy apps store in Indian market, where several users were upgraded to an incorrect version. We have verified this issue is fixed by Samsung now.

Regiii's avatar
Regiii
Copper Contributor
Mar 12, 2019

Thank you. I'll be sure to uninstall and reinstall. I'll let you know how it works out. Fingers crossed...

Thanks! - Rob

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