Forum Discussion
MS 365 Family and custom domain established - appear in Outlook as "Unverified Sender"
Hi guys, I'm having an issue I have not found any solution for, so far. I'm paying for the premium version of Outlook.com - included in the MS 365 family subscription. I've transferred my DNS to ...
I also just migrated everything over on 11/30 JUST before the deadline. I had to undo/redo all the DNS records due to some issues on the GSuite side (what I was migrating from). I'm having odd issues and I believe its all related to DNS. Can you or someone here confirm that all is needed are the MX, autodiscover and SPF records? I've been Googling all morning for the proper records but can't find anything realted to a Home Premium subscription and I don't want to remove my domain and add it back in Outlook Online for fear of never being able too add it back ince I am past the 11/30 deadline. Any help would be greatly appreciated here.
I’m sorry but I honestly don’t remember. Our domain is purchased from GoDaddy, but we outsourced domain management who control our DNS. I asked them to add the SPF, and we were no longer “unverified”. There is no harm in adding that record to your dns, so give it a try. If it fixes your problem, great, and if not it’s no harm to remove