Forum Discussion

Copper Contributor

Jun 18, 2018

Site Permissions>>Invite People>>Add Members to Group not working?

I've been asking O365 group owners to go to Site Permission>>Invite People>>Add Members to Group for a while now. It used to work. This morning I found it was not working. The steps lead site owners,...

Salvatore Biscari
Jun 19, 2018
What do you mean exactly with "admin access"?
A global admin or Exchange admin can add members to a Group in the Office 365 admin center.
See: https://support.office.com/en-us/article/add-or-remove-members-from-office-365-groups-using-the-office-365-admin-center-e186d224-a324-4afa-8300-0e4fc0c3000a
As a global admin or Exchange admin, do you see the user among the Group members / owners?
Is the user able to add other members through OWA?
Also, any member of a group can invite others to the group, but the process for inviting people to join a group is a little different for public groups than for private groups. Private groups require owner approval before the invitee is allowed to join.
See: https://support.office.com/en-us/article/add-and-remove-group-members-in-outlook-3b650f4a-5c9b-4f94-a1bb-0cca4b1091de

Lauren Rodan

Copper Contributor

It's a private group. I have admin access and I see what you're getting at. I'm not a member, and I can't add through OWA. But the user I am working with is a Member/Owner. He appears in the list when I click on Site Permissions. I also added him to the Owner group under Advanced Permissions for the site. He is still not seeing the button to add members.

Salvatore Biscari

Silver Contributor

Jun 19, 2018

What do you mean exactly with "admin access"?

A global admin or Exchange admin can add members to a Group in the Office 365 admin center.

See: https://support.office.com/en-us/article/add-or-remove-members-from-office-365-groups-using-the-office-365-admin-center-e186d224-a324-4afa-8300-0e4fc0c3000a

As a global admin or Exchange admin, do you see the user among the Group members / owners?

Is the user able to add other members through OWA?

Also, any member of a group can invite others to the group, but the process for inviting people to join a group is a little different for public groups than for private groups. Private groups require owner approval before the invitee is allowed to join.

See: https://support.office.com/en-us/article/add-and-remove-group-members-in-outlook-3b650f4a-5c9b-4f94-a1bb-0cca4b1091de

Lauren Rodan
Copper Contributor
Jun 21, 2018
I gave my admin experience as an example since it is the same as the user's experience.
This user is an owner of the private group and could still not add people without entering Advanced permissions. I've had separate issues with group permissions and Microsoft Support advised me to always go to Advanced permissions to make sure someone has access to everything they need.
Thanks for linking to the documentation. I hope Microsoft can streamline permissions in the future to provide a consistent experience.
- Salvatore Biscari
  Silver Contributor
  Jun 21, 2018
  Microsoft support is well known for don't always give the right suggestions... ;-)
  For Office 365 Groups, use only the UIs referenced in the articles I linked and you will not have problems.
  Just my 2 cents...