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Niels Dönszelmann's avatar
Niels Dönszelmann
Copper Contributor
Oct 24, 2017

Office 365 groups do not appear in Outlook (VLK)

We're using Office 2016 Volume license and Office 365 E1 EDU. 

When implementing an Remote desktop environment a user noticed she didn't see the Office 365 groups in Outlook on the remote desktop.

Earlier on we tried to install the Office ProPlus version from Offie 365 on the remote desktop, but that version is not allowed to run there due to licensing issues.

Is there a hack to let the groups appear in Outlook. Otherwise I have to let all the users subscribe to the groups.

 

thanks for any help.

groups
Office 365 Groups
outlook
  • Cian Allner's avatar
    Cian Allner
    Oct 24, 2017

    I see some other older reports that Groups aren't shown, like here and here.   One thing that's mentioned is you apparently have to be using the cached mode in Outlook for this to function and for Groups to appear. So that's something to check, as typically for remote desktop environment you might well disable caching and have online mode only.  Here are some considerations for cached mode on RDS.

     

    Oh, also, you can install Office 365 ProPlus, if using RDS, you use Shared computer activation if you have a plan that covers ProPlus of course.

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor
    Oct 24, 2017

    I see some other older reports that Groups aren't shown, like here and here.   One thing that's mentioned is you apparently have to be using the cached mode in Outlook for this to function and for Groups to appear. So that's something to check, as typically for remote desktop environment you might well disable caching and have online mode only.  Here are some considerations for cached mode on RDS.

     

    Oh, also, you can install Office 365 ProPlus, if using RDS, you use Shared computer activation if you have a plan that covers ProPlus of course.

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