AI isn’t a side conversation at the Microsoft 365 Community Conference—it’s at the center of how work is changing. The Copilot, Agents, & Copilot Services Sessions are designed for anyone who wants to move beyond curiosity and into real-world application. This is an opportunity to learn how Copilot works today and how agents extend it. You will also explore how organizations can govern, scale, and operationalize AI across Microsoft 365.
Questions these sessions will help answer:
- How do we move from experimentation to real value?
- How do we scale AI responsibly?
- How do agents fit into the way we already work?
- What skills do teams need next?
Business leaders, IT pros, developers, and community practitioners will join sessions to find practical insights into how AI shows up in your daily work, and what it takes to deploy it responsibly and effectively. There will also be a focus on change management, champion programs, and adoption frameworks, because deploying AI isn’t just a technical decision, it’s a cultural one.
From Copilot to Agents: The Shift from Assistance to Action
One of the biggest themes across the sessions are the evolution from AI as a helper to AI as an active participant in work. If you’re curious about what “agentic AI” actually means in practice, attending these sessions will make it concrete.
Join your peers as you learn how Microsoft 365 Copilot is being extended through agents that reason, act, and automate. Learn about agent orchestration across tools like Copilot Studio, SharePoint, Teams, Planner, and Power Platform. Discover new agent patterns including declarative agents, multi-agent configurations, workflows agents, and computer-use agents.
In these sessions you’ll explore how agents can:
- Take action on your behalf and do more than suggest content.
- Work across apps, data sources, and workflows.
- Participate alongside humans as part of the team.
Real Adoption Stories (Not Just Demos)!
Go beyond feature walkthroughs to focus on how organizations are actually adopting Copilot and agents at scale. In these adoption stories you’ll hear:
- How Microsoft uses Copilot and agents internally as Customer Zero.
- What adoption looks like across large enterprises, frontline environments, and regulated industries.
- Lessons learned from early adopters—what worked, what didn’t, and what they’d do differently.
Governance, Trust, and Control Are Front and Center
AI adoption only works when people trust it—and trust is built through strong governance. Learn how organizations are balancing innovation with oversight and enabling teams to build and use agents while maintaining enterprise-grade guardrails. A significant portion of the Copilot & AI track is dedicated to:
- Agent lifecycle management.
- Security, compliance, and data protection.
- Preventing oversharing and managing risk.
- Observability and control using tools like Agent 365, Microsoft Purview, and Copilot Control System.
This is especially valuable for IT and security leaders who are being asked to “move fast” without compromising standards.
Building with Copilot: No-Code, Low-Code, and Pro-Code Paths
No matter where you sit on the technical spectrum, there’s a clear path to learning how to build responsibly and effectively. Not everyone builds the same way and organizations need prompt engineering that delivers results. In these sessions you’ll learn how to choose the right agent type for the job, extending Copilot with enterprise data, and designing agents that are production ready—not just impressive in demos.
These sessions are tailored to:
- Business users and makers getting started with Copilot Studio
- Low-code developers extending Copilot with workflows, connectors, and prompts
- Pro developers building advanced agents using APIs, MCP servers, Microsoft Graph, SharePoint Embedded, and Azure AI
Copilot in the Flow of Everyday Work
Rather than abstract AI concepts, you’ll see end-to-end workflows that demonstrate how Copilot helps people save time, reduce manual work, and focus on higher-value outcomes. The emphasis in these sessions is on practical impact, not hype showing how AI is grounded in real work.
These sessions will showcase Copilot and agents embedded into:
- Meetings, chats, and channels.
- Task and project management.
- Content creation and knowledge management.
- Business processes and frontline operations.
Why the Copilot and AI track matters
If AI is part of your roadmap, or already part of your day, this track will show you how strategy can meet execution. Join us to explore clear mental models for Copilots and agents, see real examples you can apply to your work, and gain a better understanding of what’s now—and what’s coming next.
Each year, #M365Con26 is built around one simple idea: bringing our global community together to learn, grow, innovate, and get hands-on with the technologies shaping the next era of work.
This year’s conference delivers our most expansive program yet, including:
- 200+ sessions, workshops, and AMAs, covering Microsoft 365 Copilot, Teams, SharePoint, OneDrive, Copilot Studio, and more.
- 100+ Microsoft-led sessions, giving you unprecedented access to the people building the apps and AI capabilities you use every day.
- A keynote lineup featuring Microsoft leaders including Jeff Teper, Charles Lamanna, Vasu Jakkal, Rohan Kumar, Jaime Teevan, and many more.
- Deep-dive workshops to elevate your skills with real-world scenarios and hands-on learning.
- Exclusive attendee parties and networking events where you can connect with peers and icons.
You’ll also get the chance to meet hundreds of Microsoft executives, engineers, and product leaders—ask questions, share feedback, and help shape the roadmap of the technologies you rely on.
Register now, save $150 with code SAVE150 - https://aka.ms/M365ConRegister
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