Loop governance, lifecycle, manageability for IT Admins – Nov 2024
Dive into our latest update on Loop governance, lifecycle, and manageability tailored just IT admins! Discover how Loop's seamless integration with Microsoft 365 can transform your team's productivity with real-time co-authoring, versatile components, and enhanced security features. From Copilot Pages to comprehensive manageability roadmap items, this blog has everything you need to confidently pilot and fully enable Loop in your organization.
Reduce Support Costs with Business Assist Forecast Service Excel Add-in
Business Assist Forecast is a tool that enables quick and confident forecasting of future support volume based on historical data, which can save time compared to manually analyzing past trends and volume levels. We are pleased to announce that the Business Assist Forecast service, now in PREVIEW, is available as an Office Excel Add-in, providing an easy-to-access entry point for users.Improve cost-effectiveness by utilizing forecasting service in Dynamics 365 Customer Service.
Hi, Microsoft 365 Insiders! My name is Isha Sahni, and I am a Sr. Product Manager on the Customer Success Engineering team. I am excited to announce that you can now use a forecasting service to predict service volumes and agent demands, helping you to direct your support resources more effectively. The service is also now available on Dynamics 365 Customer Service.
