New minimum Outlook for Windows version requirements for Microsoft 365

Published Aug 27 2021 09:00 AM 17.1K Views

We are quickly approaching the November 1st deadline when the minimum version requirements for connecting Outlook for Windows to Office 365/Microsoft 365 services will change. So, we thought we’d share more information on why we’re doing that. 

 

After November 1, 2021, only Outlook 2013 Service Pack 1 (with latest fixes) and later will be able to connect to Microsoft 365 services. It’s worth noting here that Outlook 2007, 2010, and Office 2013 versions earlier than 15.0.4971.1000 aren’t supported now, but we know some customers just can’t quit them. 

 

The deadline is approaching! 

 

Since our Message Center post last fall, we’ve seen a drop in the usage of the unsupported versions of Outlook for Windows – great job! If you’re still running older versions, please start working on a plan to move by November 1st. 

 

Our Customer Support team is actively reaching out to tenants that have the most usage on Outlook 2007 and 2010 to help them meet the deadline. If you have questions or concerns about getting all users off these unsupported builds, please reach out to your support teams. 

 

Why are we blocking old versions? 

 

Older versions of Outlook such as Outlook 2007 and 2010 are incompatible with the following upcoming service changes, which is prompting this controlled block: 

  • Support for basic authentication is ending to increase the security of Microsoft 365 by relying on modern authentication protocols, which are not only more secure, but also provide compliance and policy controls to help you manage your data. 
  • We’re working on adding support for HTTP/2 in Microsoft 365. HTTP/2 is a full duplex protocol, which decreases latency through header compression and request multiplexing. On the service side, we’ll be able to better prioritize requests and more effectively push data to clients. 

It can be a challenge to stay current, but there are many reasons why staying current is a good idea: 

  • Security fixes will protect your devices against known vulnerabilities. 
  • Reliability – over the last five years we’ve eliminated 75% of crashes in Outlook! 
  • Updated versions have all the coolest new features to make your life easier! 


Upgrade guidance
 

5 Comments
New Contributor

Hello - It was mentioned (here: https://docs.microsoft.com/en-us/deployoffice/endofsupport/microsoft-365-services-connectivity )that Visio and Project are also affected by this change.  How?What versions of those are affected? For MSI and click to run versions?  Our more recent installs of Visio and Project are baked into the O365 office suite.  But we do have older versions (e.g. project 2010/13) of these two apps that used the MSI based installer.

Occasional Visitor

Will any other applications or devices (i.e. Android or iOS mobile devices running built-in mail apps) be affected by this? Or is the impact really only targeted somehow to old Outlook versions? If so, how is that being accomplished? By UserAgent string or something similar?

@net-1994, thanks for your question!

 

The article you referenced has been updated to clarify which versions are supported for connecting to Microsoft 365 (and Office 365) services. The section titled, "Additional information about connectivity to Microsoft 365 services" states:

  • The following versions of Project are supported for connecting to Microsoft 365 (and Office 365) services:
    • Project Online Desktop Client
    • Project Professional 2021 and Project Standard 2021
    • Project Professional 2019 and Project Standard 2019
    • Project Professional 2016 and Project Standard 2016
  • The following versions of Visio are supported for connecting to Microsoft 365 (and Office 365) services:
    • Visio desktop app that comes with a Visio Plan 2 subscription
    • Visio LTSC Professional 2021 and Visio LTSC Standard 2021
    • Visio Professional 2019 and Visio Standard 2019
    • Visio Professional 2016 and Visio Standard 2016

- Microsoft 365 Team

New Contributor

Thanks for the extra information.  What about Visio or Project 2010 or 2013 versions?  I don't think they connect or use any O365 services, but I could be wrong....

@AJohnstone765,

 

Thanks for your question. 

 

The block will only affect Outlook. When Outlook communicates to the server it says, "I am Outlook and I am build XX.X.XXXXX.XXXXX," and the server can then check if the user is using an appropriate build.

 

- Microsoft 365 Team 

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‎Aug 27 2021 10:39 AM
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