Jan 12 2020 08:11 PM
Hi Experts
One of my office365 user is facing issue with onenote, his onenote is not syncing, the user is getting the below message.
OneNote can't connect to the network, we will try sync your notes when the network is available
The user doesn't have any issue with one drive or outlook or owa. experts guide me on this
Jan 13 2020 02:47 AM - last edited on Jan 13 2020 11:03 AM by EricStarker
Jan 13 2020 02:47 AM - last edited on Jan 13 2020 11:03 AM by EricStarker
Solution
Your notebook is most likely stored on OneDrive, SharePoint or a local network location. When OneNote can't access these locations, it could be because of any of the following reasons:
Jan 13 2020 03:21 AM
@Akshay_Mane wrote:
- Your notebook no longer exists at the network location. This could happen if you (or someone else with permissions to your notebook) deleted the notebook file from the server. If your notebook is stored on OneDrive for business, go to the OneDrive home page, log in (if prompted), and then check to see if your notebook still exists. If you’re unsure about where your notebook is stored, go to File > Info in OneNote 2013 to find the address of your notebook.
Official Microsoft website for OneDrive for business is here:
https://onedrive.live.com/about/en-us/business/
Not that 3rd party link embedded in your comment.
Jan 13 2020 02:47 AM - last edited on Jan 13 2020 11:03 AM by EricStarker
Jan 13 2020 02:47 AM - last edited on Jan 13 2020 11:03 AM by EricStarker
Solution
Your notebook is most likely stored on OneDrive, SharePoint or a local network location. When OneNote can't access these locations, it could be because of any of the following reasons: