Forum Discussion
OneNote Keeps Jumping to the top of the Page
This is probably the most annoying bug out there. This issue has been ongoing for years now and it seems like Microsoft is not fixing this issue. I have searched through multiple threads and I haven't found any solution for this...
Microsoft OneNote constantly jumps to the top of the page when looking at an inserted PDF. This usually happens when I'm scrolling with my MacBook Pro trackpad.
I'm begging anyone who has a solution to this to speak up. It is extremely annoying having to scroll back to a specific page on a 40+ page document. Sometimes, it happens every 30 seconds or so and it makes the user experience almost unbearable at this point. The only reason I haven't switched away from OneNote is that I have all my other notes on this program. PLEASE HELP!!
Details: Microsoft OneNote 16.45
MacBook Pro: MacOS Catalina 10.15.2
25 Replies
- MariusHeilCopper Contributor
I think I was able to reproduce the issue, it seems to be an issue with tooltips that show when the user is scrolling. To reproduce o the following:
- Create a long document with multiple paragraphs that is about 4-times your screen size so you can scroll
- Add markers to all paragraphs (e.g. checkboxes: Ctrl+1)
- Scroll to the end
- Click somewhere in the last paragraph to position the cursor
- Hover one of the checkboxes so that the tooltip shows e.g. "Tasks", don't move your mouse!
- Scroll up and move your mouse cursor to the right (while scrolling!) so that the tooltip vanishes
- Bug: The document will now jump to a different scroll position
This screenshot shows the problematic tooltip. Mouse cursor was over the checkbox next to the tooltip.
Problematic tooltip
As a workaround, one can try to click outside of the textfield and make sure to not hover over any content while scrolling, so keep your mouse to the right.
Version was:
- Build 2403
Using a Logitech Mouse, so maybe Logitech Options also plays a role with this bug.
- HusuchCopper ContributorI don't seem to have the problem you all describe, so maybe we have different settings. Have you tried inserting your pdf as background printout?
I hope it helps, it is the only obvious thing I can think of.
Cheers - emmemmveeCopper Contributor
Here we are in February 2024........still having the same issue. I was just looking online for help but instead I found many, many pages of complaints about this obnoxious problem. Why isn't this fixed yet?
- FensterputzerCopper Contributor
Hosssss
my workaround:if i work at one section of a pdf i use my mouse (Draw/Selection/Select-tool)
and click next to the section in empty space to move this writing-cursor "|" that blinks repetitively.i have observed that after hitting Ctrl-Z onenote jumps to this spot where "you left off"
(if you would have been writing with a keyboard)i hope it helps 🙂
Good Luck at your doings!
OneNote Version 2310 Build 16.0.16924.20054
Windows 10 Home Version 10.0.19045 Build 19045
Tablet: Huion H640P; Driver: OpenTabletDriver - Sir_gooobCopper Contributor
FIVE YEARS.....
Microsoft.
A big-shot company with 221,000 people working for ya. And yet, not a single one has yet given even a TINKER'S **bleep** to the people - from teachers to students, and even professionals of giant industries - who use YOUR services (in this case, OneNote), and have noticed a HUGE issue that his disrupting the work flow of ALL THESE poor people.
Yes, microsoft, OneNote HAS an issue. I suppose 5 years worth of your own customers begging for a solution doesn't cut it. It's simple. When you import a PDF in a OneNote page, and you do anything in that page from scrolling to using your stylis, the **bleep** thing teleports you back to the TOP OF THE PAGE. And when your dealing with 40 page documents like some of the people here have, this is no laughing matter....It's like running a marathon, but every 20 seconds, you teleport 10 meters backwards.
Microsoft. I've spent a good few minutes writing this. You have 221,000 people people at your command, and $2.45 Trillion USD (as of 18/09/23) in capital. Why not use an unimaginably small amount of your tremendous manpower and financial prowess to quell the suffering that our people face day in and day out.Heed my word, please.
Sir_gooob
- KaraleewCopper Contributor7th sept 2023! This issue is still on going, everytime I try to use my pen it happens , very very annoying my lecture notes take such a long time with this issue constantly have to scroll back down , I'm currently looking for a new note taking app if anyone has found a good one please reply and let me know!
I've found a ton of bugs while using OneNote . It's very frustrating . - Sacha1075Copper Contributor
Alternative iv founded: use google notes for larger notes, with the problem of not having notes well organised like OneNote. Than I use OneNote for smaller notes. Ironic!
- ToddGibsonCopper ContributorBought an iPad for the sole purpose of taking notes in OneNote... This bug has made it a very expensive mistake... Hey Microsoft, fix yo sh!t.
- KaraleewCopper ContributorSame here!!! Absolutely frustrating ! If you have found another app that works well for note taking - please let me know!
- Atmo450Copper Contributor
April 2023. Just bought the new surface pro 9 and I still have the same problem...
- Akhil1980Copper ContributorSame issue on iPad