Apr 28 2021
11:54 PM
- last edited on
Apr 11 2022
12:07 PM
by
TechCommunityAP
Apr 28 2021
11:54 PM
- last edited on
Apr 11 2022
12:07 PM
by
TechCommunityAP
Devices: iPad Air2 & iPhone 6s
OS Version: 14.5
SCOPE: I reset my iPad to clean up some excess junk. After resetting it, i performed the setup process using my iPhone but i did not restore backup since i did not want any of the old content coming in.
I began installing all my applications on my iPad and they all worked perfectly except OneNote. After installing it, i tapped it to launch and It didn't even give me the option to sign in. It just displayed the OneNote splash screen and then closed.
STEPS TAKEN SO FAR: I reset the iPad again and installed OneNote but the issue still persisted. I left it for a while and then i went to Settings>>OneNote to reset the application. This did not also resolve the issue. I uninstalled it and installed it again and nothing changed. While i had this issue on my iPad, OneNote was working perfectly on my iPhone.
As a test, i went to Settings>>OneNote to reset the application for my iPhone and you guessed right, OneNote refused to launch on my iPhone either. I uninstalled it and installed it again from the Store but it just won't launch.
CONCLUSION: Currently i cannot use OneNote on both my iPad and my iPhone. I can still use it on the desktop app on my Windows PC but i am a heavy OneNote user and so being able to view and edit notes from any of my devices is super useful. I would appreciate whatever suggestions i can get to help with this issue. Thanks.
May 19 2021 06:11 AM
SolutionMay 19 2021 06:11 AM
Solution