Forum Discussion

Michael1240's avatar
Michael1240
Brass Contributor
Jul 02, 2024

Office 365 apps are closing randomly on MacOS

Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work...
mac
office 365
  • Keaters44's avatar
    Keaters44
    Jul 12, 2024

    Michael1240, the fix is done by there side on the back end of Intune since it is Intune that is causing the issue with the Microsoft 365 apps for MacOS package. I changed my assignment on that from Required to Available for Enrolled Devices and it stopped everything from crashing. I will put it back once it is confirmed it is resolved. Now in my portal it is showing my machine, another machine I enrolled, and 2 other machines that are showing pending Install status and it was not like that yesterday afternoon when I made the change. They were all showing as installed. I hope they fix this, but it won't be done until 2PM EST today.   Fingers are crossed

Ziluminati's avatar
Ziluminati
Brass Contributor
Is Microsoft InTune in the Apple App store? It's been so long I forgot how InTune was put on my Mac...just wondering HOW the update will come through, or whether I'd see it...
Michael1240's avatar
Michael1240
Brass Contributor
Jul 12, 2024

ZiluminatiDont worry about that. Intune is the MS management portal that your IT department is using to manage their assets and where distribution of software to the end users machines is set/registered. Therefore you (as an user) should not need to do anything.

Resources