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Paul Cunningham's avatar
Paul Cunningham
Copper Contributor
Aug 02, 2022

O365 Servicing Profile - Security Group Targeting not working

I am seeing an issue with the Device Selection Criteria and wondered if anyone else is having this issue.

 

I've selected to use a single group to use to test the servicing profile on and it says it can see 11 devices within that group which is correct but under devices it finds 54 devices all of which are not in the group I've selected.

 

This looks like a pretty serious bug, has anyone else experienced this. Ive had to put this on pause until this can be resolved.

 

Microsoft 365 Apps
Microsoft 365 Apps for enterprise
  • manoth_msft's avatar
    manoth_msft
    Icon for Microsoft rankMicrosoft
    Aug 09, 2022
    Have you added just devices to the AzureAD group or users as well? Users might get translated into multiple devices, if those M365Apps installations were activated by the given user. E.g., each user has two devices which he/she activated the M365Apps on: 11 objects in AzureAD group, 22 devices in Servicing Profile.

    Might this be the case?

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