Hello everyone,
I have to carry out the conversion from our Office 2019 32-bit to Office 365 Enterprise 64-bit. For this purpose, I have downloaded the installers and have constructed the following configuration file:
<Configuration>
<Add OfficeClientEdition="64" Channel="Current">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="Publisher" />
</Product>
</Add>
<Updates Enabled="TRUE" Channel="Current" />
<Display Level="None" AcceptEULA="TRUE" />
<Property Name="AUTOACTIVATE" Value="1" />
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="1" />
<Updates Enabled="TRUE" />
<RemoveMSI />
</Configuration>
For some reason, every time I start the process, it stops within seconds of having begun. So, I'm not sure if I'm doing it correctly. If not, could someone guide me on how I can make this transition?
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Click-To-Run c0afi Medium C2R::Setup::Application::RunPrereqs {"MachineId": "02b33b2c6f0bf84486b411704d02590f", "SessionID": "9196df31-b463-42e2-a12f-7f41a03571ba", "GeoID": 244, "Ver": "16.0.10380.20037", "C2RClientVer": "16.0.15928.20196", "ContextData": "{\"message\":\"Prereq checks complete\",\"PreReqResult Value\":\"1\"}"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Click-To-Run c0afk Medium C2R::Setup::Application::Execute::<lambda_1>::operator () {"MachineId": "02b33b2c6f0bf84486b411704d02590f", "SessionID": "9196df31-b463-42e2-a12f-7f41a03571ba", "GeoID": 244, "Ver": "16.0.10380.20037", "C2RClientVer": "16.0.15928.20196", "ContextData": "{\"message\":\"PreReqs did not pass. Bailing out and returning failure.\",\"Failing PreReq\":\"SXS\"}"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Activity bjtcw Medium ActivityEnded {"Name": "Office.ClickToRun.UniversalBootstrapper.Execute3", "CV": "Uk0HPIA3JE6rqkSg8ihuvQ.6.3", "ProcessIdentifier": "setup.exe_16.0.15928.20196_X86_{3C074D52-3780-4E24-ABAA-44A0F2286EBD}"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Telemetry Event biyhq Medium SendEvent {"EventName": "Office.ClickToRun.UniversalBootstrapper.Execute3", "Flags": 33777018697006849, "InternalSequenceNumber": 27, "Time": "2023-08-10T14:34:04Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "Uk0HPIA3JE6rqkSg8ihuvQ.6.3", "Activity.Duration": 214718, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": false, "Activity.Result.Code": 1603, "Activity.Result.Type": "system", "Data.SqmMachineID": "02b33b2c6f0bf84486b411704d02590f", "Data.SusClientID": "9196df31-b463-42e2-a12f-7f41a03571ba", "Data.CMDMode": "/configure", "Data.VersionToInstall": "16.0.16626.20170", "Data.MROResult": "152", "Data.DeliveryMechanism": "492350f6-3a01-4f97-b9c0-c7c6ddf67d60", "Data.AvailableClientVersionText": "16.0.16626.20170", "Data.NonBlockingProductCodes": "0x002a, 0x0116, 0x0043, 0x0021, 0x00a4, 0x0070, 0x0026, 0x0032, 0x0045, 0x0046, 0x00f5, 0x00f6, 0x0132, 0x0133, 0x007e, 0x008f, 0x008c, 0x00b9, 0x00dd, 0x00c1", "Data.PreReqResult": "1:SXS", "Data.ErrorCode": 1603, "Data.ErrorType": "system", "Data.ErrorMessage": "PreReqs Failed", "Data.ErrorDetails": "class shared::Exception in function C2R::Setup::Application::Execute::<lambda_1>::operator (): Fatal error during installation. [Failing PreReq=SXS]"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Click-To-Run Non Task Error de8jb Unexpected wWinMain {"MachineId": "02b33b2c6f0bf84486b411704d02590f", "SessionID": "9196df31-b463-42e2-a12f-7f41a03571ba", "GeoID": 244, "Ver": "16.0.10380.20037", "C2RClientVer": "16.0.15928.20196", "ErrorCode": 0, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "PreReqs Failed", "ErrorDetails": "", "ContextData": "{\"message\":\"Installation failed (shared::Exception)\"}"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Activity bjtcw Medium ActivityEnded {"Name": "Office.ClickToRun.UniversalBootstrapper.Application3", "CV": "Uk0HPIA3JE6rqkSg8ihuvQ.6", "ProcessIdentifier": "setup.exe_16.0.15928.20196_X86_{3C074D52-3780-4E24-ABAA-44A0F2286EBD}"}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Telemetry Event biyhq Medium SendEvent {"EventName": "Office.ClickToRun.UniversalBootstrapper.Application3", "Flags": 33777018697006849, "InternalSequenceNumber": 28, "Time": "2023-08-10T14:34:04Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "Uk0HPIA3JE6rqkSg8ihuvQ.6", "Activity.Duration": 4414702, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": false, "Activity.Result.Code": 1603, "Activity.Result.Type": "system", "Data.SqmMachineID": "02b33b2c6f0bf84486b411704d02590f", "Data.SusClientID": "9196df31-b463-42e2-a12f-7f41a03571ba", "Data.IsWorkerInstance": true, "Data.ErrorCode": 1603, "Data.ErrorType": "system", "Data.ErrorMessage": "PreReqs Failed", "Data.ErrorDetails": "class shared::Exception in function C2R::Setup::Application::Execute::<lambda_1>::operator (): Fatal error during installation. [Failing PreReq=SXS]", "Data.ExitCode": 1603}
08/10/2023 10:34:04.669 SETUP (0x56c) 0x123c Click-To-Run General Telemetry brkp3 Medium wWinMain {"MachineId": "02b33b2c6f0bf84486b411704d02590f", "SessionID": "9196df31-b463-42e2-a12f-7f41a03571ba", "GeoID": 244, "Ver": "16.0.10380.20037", "C2RClientVer": "16.0.15928.20196", "ContextData": "{\"message\":\"Bootstrapper Finished\",\"ExitCode\":\"1603\"}"}
This is a fragment of the log file where the error can be seen: "PreReqs did not pass. Bailing out and returning failure.","Failing PreReq"
So, I suppose I'm missing something.
Details: Windows 10 64bits Ver 22H2
Thank you so much in advance,
