Forum Discussion
ChangeOnlyFridays
Aug 22, 2023Copper Contributor
Microsoft 365 Apps admin center devices are not checking in.
None of our devices have checked in since August 2nd. I see no obvious blocks in our FWs or AV systems.
ChangeOnlyFridays
Copper Contributor
I have checked a couple devices. None of them have a TenantAssociationKey. Some devices have LastCheckInResult as 500 and one has 401.
manoth_msft
Aug 28, 2023Microsoft
Are you positive that the devices are meeting the requirements as listed here: https://learn.microsoft.com/en-us/deployoffice/admincenter/inventory#requirements-for-using-inventory as well as that users are signing in with an AzureAD account from your tenant and have launched the Microsoft 365 Apps at least once?