Apr 05 2023 10:58 AM
One of our users recently switched roles to a new position where they will not need computer access anymore, except for checking emails. I need to disable their AD account while not removing their Outlook login or mailbox.
My first thought was to remove the proxyAddress attribute value in AD, do a sync, then disable the user. Will this work or is there more that goes into it?
I can't find a straight answer on google and don't want to risk losing their mailbox.
Apr 05 2023 11:06 AM
@ilikeike you can convert that user to a cloud only user and disable his account on premises in that way the user will still be able to login to his email and his account on prem will remain disabled
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Apr 05 2023 11:18 AM - edited Apr 05 2023 11:19 AM
So would the best way to do that be to remove the user from a synched OU, then restore the account in 365 admin portal? Or does disabling the user in AD directly have the same effect?
Apr 05 2023 11:24 AM
Apr 05 2023 11:26 AM
Apr 05 2023 11:53 AM
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Apr 05 2023 05:15 PM
Can consider disabling account on-prem and changing the mailbox on Cloud to a shared mailbox if the size is allowed (there is a limitation on shared mailbox) and assign necessary access if needed