I am trying to check our grant status in the grant hub and I receive the following error. Every time I have tried to contact MS Support directly the phone AI suggests a useless web page and hangs up. I cannot even tell if they are still considering me for a grant or not. My high school robotics team would like to use MS Planner for our project management.
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We cannot allow you to proceed at this time. Please contact support and reference message code 920-123190 and transaction 56642e7b-712d-410a-84c1-86beeb1c00cf.
If you need support for this issue, please include the following information on your request:
- Environment: Test
- Scs: npp
- ServiceName: portal-web
- ServiceRegion: cus
- ServiceVersion: 01
- ServiceId: p-npp-portal-web-cus-01
- ServiceType: React
- SessionId: 230ed681-7064-4b53-9f61-fd6d07ca25e4
- Puid: 10032003E82581B8
- TenantId: 7e591836-b474-4420-ae60-5be1245d9a2e
- ObjectId: 1a97a4b4-c707-43a3-9ac1-eaa9a3cc7300
- Locale: en-us
